Family Action

Service details

Who are we?

Family Action is a national charity that transforms lives by providing practical, emotional, and financial support to those who are experiencing poverty, disadvantage, and social isolation.

What do we do?

Our work supports families when they face complex needs and challenges including:

  • domestic abuse
  • substance misuse,
  • mental health issues

The advice and support we provide ranges from intensive family support, specialist therapeutic work, conflict management and relationship support, and advice and wellbeing services.

We also offer free Parent Support courses (Parents as Partners) for parents with at least one child under the age of 11 who want to resolve issues that may be affecting their child’s well-being.

Hackney Well-family Plus Service

Hackney Wellfamily Plus Service is funded by the City and Hackney ICB (Integrated Care Board) and covers GP practices across the neighbourhood areas in Hackney.

This service offers holistic assessments, advice, information, and emotional and practical support for people aged 16 years of age and older.

The service aims to enable individuals, couples, and families to manage their mental health by preventing escalation to more severe mental health issues.

To access the service you have to:

  • Be more than 16 years old (that includes parents with younger children who can be referred)
  • Be registered with a Hackney GP

SEND Local Offer

Who to contact

020 7254 6251 020 7254 6251
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Where to go

24 Angel Gate
City Road


View EC1V 2PT on a map
Venue Notes

Buses: 38, 43, 205, 214, 394

Tube: Angel

Train: Old Street

Time / Date Details

Time of day
  • Morning
  • Afternoon
Session Information
By appointment only
Monday to Friday 9 am to 5 pm

Other details

Who is eligible?
  • Be more than 16 years old (that includes parents of younger children who can be referred)
  • Have a Hackney GP
Referral required?


Referral Details

Young people and their families can refer themselves by booking an appointment at their GP practice.

Professionals can also refer children and families by filling out the referral form or signposting them to their GP.

Please visit our website for more information about how to access each of our
services in your local area. 

For more information about the Parents as Partners Programme, including information on up-coming groups, and how to refer or self-refer to the service please contact us. 


Phone 020 7254 6251

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