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Youth Hostel Accommodation (YHA) - England and Wales

Description

Who we are: 

The Youth Hostel Association / YHA is a charity that transforms young lives forever.

We believe all young people should have the chance to:

  • have big adventures
  • make new friends
  • try new things and
  • learn vital life skills

We want every child to know what it is like to paddle in the sea for the first time, to see the city skyline at night and to feel the sand between their toes.

We understand the power of travel and adventure to transform a child’s view of the world and their place in it, to provide respite and improve children’s health, education and wellbeing. 

People of all ages may stay at YHA although young people aged under 16 years of age must be accompanied by an adult aged over 18 years of age.


What we do:  

We provide amazing places to stay and unique opportunities to explore.

We fund stays for families and young people facing adversity so that everyone has the chance to gain new confidence, new skills and a new perspective on the world. 

Our Breaks Programmes aim to reach young people and families with the most challenging lives and provide them with life changing experiences.

Breaks programmes are usually for children between 8 and 18, but please check the specific programme for more information or contact our customer services teaam. 

Web: https://www.yha.org.uk/support-programmes

Today, young people face many challenges. Financial hardship, homelessness, disability, long-term illness, bereavement, caring for a parent and other circumstances all limit children’s opportunities to explore the world and their place in it.

We are here to reach, and create new opportunities for, those in the greatest need.


We have over 150 hostels, including city hostels, coastal locations and rural locations, across England and Wales.

We also offer camping, cabins and glamping in key locations.

Notes

Whilst we do not provide any specialist services we do strive to be accessible to all and are happy to discuss reasonable adjustments necessary to enable people to stay with us.


Each hostel has an access statement which can be found on: https://www.yha.org.uk/

List of hostels with adaptations :https://www.yha.org.uk/stay/accessible-hostels


Free carers membership is available on request; this provides a membership discount to carers travelling with a disabled person.

To enquire please contact our customer services department: 0800 0191 700


The YHA customer services team can be contacted Monday – Friday 8:00am until 6:00pm and Saturdays 9:00am until 17:00pm

Record Last Updated on: 25/06/2018

Time / Date Details

Time of day

Evening
Afternoon
Morning

Session Information

Opening days and times vary depending on the hostel.
Applications for Breaks programmes run annually

Other Details

Costs

Prices depend on the hostel and accommodation type required

Additional Information

Registered Charity No. 306122

We are a member of Hostelling International - www.hihostels.com

Staff and volunteers receive internal and external training.

The relevant qualifications depend on the hostel and role.

We ensure that staff receives all statutory training.

What to do if you have a complaint

Complaints  can be emailed:  customercare@yha.org.uk

or our customer services department. 

Phone: 0800 0191 700

How to Get Here

Disabled Parking: This depends on the hostel. Some do have parking; where there is no accessible parking there is often an option to drop off close to the entrance. 

We are not able to provide transport to centres or venues.

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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