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Short Breaks - Hackney

Hackney Learning and Technology Centre,
1 Reading Lane,
E8 1GQ
Telephone: 020 8356 6796


Corona virus service update 

The Short Breaks Thursday morning and afternoon drop in service at Hackney Education is closed due to the current restrictions. The Short Breaks team are still available Monday to Friday 9am to 5pm to process evidence or documentation for those applying to the service and to answer queries.

Phone 020 8356 6796 


Short Breaks offer - COVID 19 update

  • We have raised the 1st payments of £250 to cover April - June
  • 2nd and remaining payments will be raised in July 

The COVID flexibility offer has now ended as restriction ease and more providers are offering face to face options.

If you have a technical query about your prepaid card, please contact PFS customer services on 020 3633 1325

What is a Short Break? 

Short Breaks are how local authorities perform their duty in the Children's Act 1989 to "provide, as part of the range of services they provide for families, breaks from caring for carers of disabled children to support them to continue to care for their children at home and to allow them to do so more effectively."

A Short Break allows a disabled young person to have an enjoyable break away from their main carer and gives their carer a break from their caring responsibilities.

What is the funded offer from the service for this year? 

Hackney's 2021-2022 Short Break's offer:

  • 110 hours full allocation for those who do not get a social care package to use with a choosen provider
  • 55 hours for those who get a social care package to use with a choosen provider
  • Individual Budget (IB) of £880 on a prepaid card to choose and pay for services of your choice. 

Short breaks allocation can be used flexibly during term time and school holidays at one of our providers or on appropriate services of your choice using an Individual Budget. 

Find more information in the Hackney Short Breaks - Individual Budget Framework 2021-2022 Pdf 69.6KB 

If you are already in receipt of a social care package, please enquire with the Short Break's team.

Note: The number of hours offered may go up or down depending on levels of funding available, levels of demand and the capacity of the services.

Is there someone from the service who can help me with my application? 

Yes but during COVID this must be done by phone or remotely. 

To help parents with queries and applications Hackney's Short Breaks service run a drop in option. Someone from the service will come and see you in the reception area of the building and accept paperwork and advise about next steps. 

  • Thursday mornings 9:30 am - 12 pm 
  • Thursday afternoon 2 pm - 4:30 pm 

Note: The drop in service is not avaliable during lunchtime 12pm - 2 pm

Record Last Updated on: 04/08/2021

Time / Date Details

Time of day

  • Morning
  • Afternoon

Session Information

Monday to Friday 9am - 5pm
Thursday morning drop in 9:30 am - 12 pm - Hackney Learning and Technology Centre
Thursday afternoon drop in 2 pm - 4:30 pm - Hackney Learning and Technology Centre
Families can book an appointment to see a member of the team.

Other Details

Referral required?


Referral Details

To be eligible for the full offer your child must be:

  • Aged 5-17 years old
  • Live permanently in Hackney
  • Receive Disability Living Allowance (DLA) Middle or High rate or
  • Receive Personal Independence Payment (PIP) at Intermediate or Advance rate

If you cannot access DLA or PIP please send a copy of the diagnosis from a consultant pediatrician. 

Who can make a referral? 

Parent-carers can refer their disabled child or young person directly to the service. 

Professionals and social workers can make a referral on behalf of the family.

How can I apply? 

Complete the application form and submit it to the Short Break's team along with your original DLA (Disability Living Allowance) or PIP (Personal Independence Payment) form. 

What to do if you have a complaint

How you feel about having used a service is important. Services often ask you for feedback to help them understand how to make sure people they work with have a good experience.

If you have feedback about this service, something you liked or were not happy with, you can talk to the person who worked with you or, if you feel more comfortable, a service manager. They will try to help sort out any problems.


Phone: 0208 356 6796

If you are still not happy with the service you can raise your concerns formally. This means someone who is not part of the service will look at your feedback or concern and see if anything can or needs to be done to help make things better.

If you need to make a formal complaint you can use the London Borough of Hackney complaints procedure.

SEND Personal Budget - Notes

Families are welcome to ‘top up’ their current provision with other funding benefits or allowances. The Short Breaks offer would remain the same and the service would not be involved. This additional provision or respite would be a direct arrangement between the provider and parent-carer.

How to Get Here

Buses: 30, 38, 388, 55, 106, 236, 242, 253, 276, 277, D6

Train: London Fields, Hackney Central, Hackney Downs

Transport to a provider might be agreed in a minority of cases where a child or young persons mobility needs indicated this level of support was necessary to access a service. 

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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