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Inclusion and Specialist Support Team - Hackney Education

Hackney Education (SEND),
1 Reading Lane,
E8 1GQ
Telephone: 0208 820 7000 / option 4
020 820 7233


Coronavirus team update

From September 2020 staff in the Inclusion and Specialist Support Team are re-starting visits to settings and school.

In keeping with guidance for Hackney Education Staff visiting schools and early years settings, the team will be offering a hybrid service.

  • Where possible meetings and training will continue to be delivered online and only essential work with children and young people will be carried out in schools and settings.
  • The team will try and limit visits to one setting/school a day, to minimise the possibility of transferring infection and will liaise with schools and settings before the visit to discuss safety protocols. During visits staff will adhere to government guidelines on maintaining social distance, washing hands and using PPE where appropriate.
  • Currently home visits continue to be delivered remotely, although it is expected that some home visits will start soon.

The teams include Portage, Early Support, autism support workers and Specialist Teachers for autism, SEMH (Social Emotional and Mental Health) needs, Specific Learning Difficulties such as dyslexia,  Medical Needs, Complex Needs, Visual Impairment and those who are Deaf or Partially Hearing. Team members continue to offer advice, support and learning resources remotely and will do their best to answer individual queries. For further information please contact:

To direct a call to the appropriate team member if direct contact cannot be made or to arrange a call back.

Quita - Team Lead Inclusion and Specialist Support

020 8820 7233 (work)

Early Year queries for those not in nursery with SEND

Fiona - Portage Team

020 8820 7588 (work)

07798882624 (work mobile)

Early Years – Early Support queries for those aged up to 5 years of age

Quita - Inclusion and Specilaist Support Team

020 820 7233 (work)

Queries relating to learners with the following related needs; autism / SEMH Social Emotional and Mental Health / Specific Learning Difficulties / Medical Needs / Complex Needs

Suki - Specialist Teacher

020 8820 7144 (Work)

07825230622 (work mobile)

Chris - Specialist Teacher

020 8820 7705 (work)

07766922944 (work mobile)


Robert- Autism Spectrum Condition - Family Support worker

020 8820 7449 (work)

Queries relating to those with sensory impairment

Melanie - Visual Impairment Team

020 8820 7620 (work)

07799656556 (work mobile)


Tom - Deaf and Partially Hearing Team

020 8820 7202 (work)

07392 120212 (work mobile)

Who we are:

The Inclusion and Specialist Support Team has a highly trained team of teachers who are qualified and experienced in meeting the needs of children with a wide range of SEND.

Specialist teachers have specialisms in:

  • Autism
  • Social, emotional and mental health needs
  • Cognition and learning needs including specific learning difficulties such as dyslexia.
  • Complex needs

What we do: 

We offer training, support and advice to schools and settings about meeting the individual needs of children and young people, as well as providing direct teaching and intervention.

Specialist teaching is a traded service which schools can purchase.

The Inclusion and Specialist Support Team provide a range of services to schools, settings, families and children and young people with SEND including:

Early Support and Area Sencos

Early Support and Area Sencos are specialist teachers and Early Support Officers who work with families and settings to identify and address children’s needs. They work closely with families, other professionals such as Speech and Language Therapists, and Plan Coordinators to ensure those children that need one have an EHC Plan.

Hackney Portage Service

Portage is a specialist educational home visiting service for pre-school children aged 0 - 5 whose development is delayed and who have special needs. Children learn from birth but some children learn more slowly and parents / carers are not always sure how best to help their child develop. Portage can help parents understand how to encourage a child’s development.

Team for Children with Visual Impairment (VI)

This team provides specialist teaching and intervention for children and young     people with visual impairment.

Team for children who are Deaf or Partially Hearing (DPH)

This team provides specialist teaching and intervention for children and young people who are deaf or partially hearing.

Autism Family Support Worker

The Family Support Worker supports children and families at home, and can support strong links and consistency of practice between home and school.

Assistive Technology

The specialist teacher for assistive technology supports schools to meet the needs of children who may need technology in order to access the curriculum. 

Teachers from this team are also working on helping schools use interactive technology to make profiles of pupils and some services. This ensures:

  • information is provided in a visual way that is more appropriate for some children and young people who process information differently
  • enables families to use this to support the "tell it once" approach
  • is person centred
  • can lead to agreed information being shared and accessed in one place

Hackney Education Inclusion and Specialist Support Team (ISST) Wiki

The team's wiki website presents key information in a visual and accessible format. 

Inclusion team wikki


Image : Hackney Education - Inclusion and Specilaist Support Team wikki website home page. 

Access the team's wiki by clicking on the image of this link to the website here Hackney Education - Inclusion and Specialist Support Team (ISST) Wiki

Record Last Updated on: 19/01/2021

How to Get Here

Buses: 30, 38, 55, 106, 236, 242, 253, 276, 277, D6

Train: London Fields, Hackney Central, Hackney Downs

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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