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Inclusion and Specialist Support Team - Hackney Education

Hackney Education (SEND),
1 Reading Lane,
E8 1GQ
Telephone: 0208 820 7000 / option 4
020 820 7233


COVID-19 Service Update academic year 2021-2022

Visits and interventions in person 

This term Inclusion and Specilaist Support Teams 9ISST) will be carrying out in person visits to schools and settings combined with online sessions.

In line with Hackney Education guidance, before visiting schools and settings, staff from our teams will be in touch to discuss:

  • relevant safety measures in place or changes to ways of working due to the COVID pandemic
  • how we can best work together to meet the needs of your schools and settings and your pupils and students.

Online meetings, support and interventions

We have a blended offer of online meetings, phone calls and face to face visits. 

Home Visits updates

The Inclusion and Specialist Support Team are now undertaking home visits as well as online meetings and phone calls.

What if you need specialist advice during COVID restrictions?

Team managers from each service within the Inclusion and Specialist Support Team remain available to offer advice, support and information. Each service will do their best to answer individual queries.

Please contact the relevant managers for further information or discussion. Direct contact details are listed below.

Quita Smythe- Team Lead Inclusion and Specialist Support

020 8820 7233 (work)

07767007646 ( work mobile)

Fiona - Portage Team

Early Year queries for those with SEND not in nursery

020 8820 7588 (work)

07798882624 (work mobile)

Rachel Le - Lead Specialist Teacher Early Support Team

Early Years – Early Support queries for those aged up to 5 years of age

020 820 7291 (work)

07483 315028 (work mobile)

Queries about learners with the following needs;

Autism / SEMH Social Emotional and Mental Health / Specific Learning Difficulties / Medical Needs / Complex Needs

Suki Glendining -  Team Manager - Lead Specialist Teacher for Assistive Technology

020 8820 7144 (Work)

07825230622 (work mobile)

Christine Radcliffe - Team Manager - Lead Specialist Teacher Complex Needs and Autism

020 8820 7705 (work)

07766922944 (work mobile)

Robert Raby- Autism Spectrum Condition - Family Support worker

020 8820 7449 (work)

Melanie Norton - Visual Impairment Team, including Multisensory Impairment (MSI)

Queries relating to those with sensory impairment

020 8820 7620 (work)

07799656556 (work mobile)

Tom Lilley- Deaf and Partially Hearing Team

020 8820 7202 (work)

07392 120212 (work mobile)

Who are we?

We are the Inclusion and Specialist Support Team (ISST) for Hackney Education.
We are a team of specialist support services including:

  • Portage Service
  • Early Support and Area SENCo
  • Specialist Teacher Team - including teachers for; Medicl Needs, Specific Learning Difficulties, Autism, Assistive Technology and the Autism Family Support Worker
  • Sensory Teams - Visual Impairment, Multi-Sensory Impairment (MSI)/Deafblindness and Deaf and Partially Hearing Team

What support do services in this team offer?

Hackney Portage Service

Portage is a specialist educational home visiting service for pre-school children aged 0 - 5 whose development is delayed and who have special needs. Children learn from birth but some children learn more slowly and parents or carers may not always be sure how best to help their child develop. Portage can help understand how to encourage a child’s development. Find the full service information about Hackney's Portage Service here.

Early Support and Area Sencos

Early Support and Area SENCo are specialist teachers and Early Support Officers who work with families and settings to identify and address children’s needs. They work closely with families, other professionals such as Speech and Language Therapists, and Plan Coordinators to ensure those children that need one have an EHC Plan. Find the full service information about Early Support and Hackney's Area SENCo here.

Team for Children with Visual Impairment (VI)

This team provides specialist teaching and intervention for children and young people with visual impairment, Multi-Sensory Impairment (MSI)/Deafblindness. Find the full service information for the Visual Impairment Service here

Deaf and Partially Hearing Service (DPH)

This team provides specialist teaching and intervention for children and young people who are deaf or partially hearing. Find the full DPH service information here

Specialist Teacher Team 

Specialist Teachers are experienced in meeting the needs of children and young people with: Autism, ADHD, Social, Emotional and Mental Health needs, Cognition and Learning needs (including Specific Learning Difficulties such as Dyslexia), Complex needs, Medical needs. 

They can support settings with:

  • Training support
  • Specialist advice
  • Policy writing and understanding new legislation,
  • Providing differentiated classroom strategies
  • Setting up teaching and interventions for pupils
  • Running direct teaching and interventions for pupils

Find full information about Hackney Education's Spcialist Teaching Services here

Autism Family Support Worker

The ASC Family Support Worker works with children and families at home. They can support strong links and use of consistent approaches between home and schools. Find full information about the ASC Family Support Worker here

Assistive Technology

The Specialist Teacher for Assistive Technology and Inclusion is to carry out individual assessments, and give advice and support to young people who may need technology to access the curriculum. Find information about the assitive technology support offer here.

Further information

The Inclusion and Specialist Support Team's wiki website presents key information in a visual and accessible way. Access the team's wiki website here

Record Last Updated on: 16/09/2021

How to Get Here

Buses: 30, 38, 55, 106, 236, 242, 253, 276, 277, D6

Train: London Fields, Hackney Central, Hackney Downs

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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