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City and Hackney Mind

Address:
8 - 10,
Tudor Road,
Hackney,
London,
E9 7SN
E-mail: services@cityandhackneymind.org.uk
Telephone: 020 8525 2301
Website: http://www.cityandhackneymind.org.uk/

Description

Who we are:

City and Hackney Mind are a mental health charity who are also commissioned to provided some services for those living in Hackney and the City.

They are driven by the needs of those who are experiencing mental distress.

City and Hackney Mind have been part of the community since 1980, and aim to:

  • empower people with experience of mental ill health
  • deliver innovative, collaborative services
  • develop mental wellbeing, resilience and recovery in the borough

 


What we do:

City and Hackney Mind provide:

  • information and support
  • campaign to improve policy and attitudes, and
  • develop local services in partnership with professionals and clients

Support from the service for those needing help to sustain their wellbeing includes:

  • talking therapies,
  • mindfulness and
  • a range of Wellbeing Activities

Support from the service for those seeking to build skills to aid recovery includes reducing social exclusion through education and support into the workplace.


Further information:

Low mood? 

Support from the service for those experiencing low mood including specific courses.

Carers?

Specialist support for carers of those with learning disabilities and poor mental health to enable them to meet their own wellbeing needs. This can include 1:1 emotional support

Stressed?

Stress management. Courses and talking therapies where you can speak with a trained professional who can help you explore difficult feeling

Anxiety?

Counselling and anxiety management skills including mindfulness courses

Advice and support on benefits entitlement?

Free confidential advice and support on welfare rights and benefits advice service


Help finding work?

Individual free tailored support to find work and stay in a job including:

  • Carreras advice
  • Help with CV writing
  • Help with application forms
  • Interview techniques
  • Education and Employment Bootcamp
  • Information, computer and technology support via courses and workshops.

Volunteering? 

This service also offers volunteering opportunities.


How do we work?

City and Hackney Mind offers a coordinated ‘Single Point of Entry’ to access all of our services. A named Network Coordinator follows each client’s progress throughout their journey, to ensure that people receive the right kind of support at the right time, and that support is well-coordinated between services and partner organisations.

They work closely with statutory services within both primary and secondary care, social care and with voluntary and community organisations.

Referral agencies can liaise closely with the Single Point of Entry team to determine whether Mind's services can help their clients.

Close work with partners, is intended to improve the quality of life of clients, and to prevent unnecessary use of statutory services, such as A&E or hospital admission.


City and Hackney Wellbeing Network

The City and Hackney Wellbeing Network, commissioned by Hackney Council, is a network of voluntary sector mental health services for adult residents in Hackney and the City, which will empower people towards better mental and physical wellbeing. The network is a diverse partnership made up of ten specialist mental health agencies with a wealth of expertise in working with different communities in Hackney.

The network aims to help people to build resilience to prevent mental health problems starting and to help with issues like stress, anxiety and low mood.

The network also supports people who have severe and enduring mental health conditions.

Find out more: www.chwellbeingnetwork.london

Notes

Information relating to the main office - 8-10 Tudor Road, Hackney

Car parking

Parking bays for clients with mobility needs can be found at the front of the office

Reception

There are four steps at the entrance to Reception.

Offices

Access to classrooms, two meeting rooms and a counselling/one to one meeting room have full disabled access.

Toilets

There is an accessible toilet on the ground floor, just along the corridor from reception. The toilet has vertical rails either side of the toilet and an emergency alarm pull cord.

Additional information

Guide dogs are allowed in the office

A wheelchair is available to borrow from reception

For any assistance upon arrival to our offices please call reception in advance of your visit.

Record Last Updated on: 17/05/2018

Time / Date Details

Time of day

Afternoon
Morning

Session Information

Monday to Friday 9.30am - 5pm

Other Details

Costs

Free

Referral required?

Yes

Referral Details

Professionals referral and self-referrals are accepted and can be made using the link below or alternatively ask for a referral form from the services reception.

Find out more: https://www.mindinhackney.org.uk/make-a-referral

What to do if you have a complaint

If there’s something you like or are not happy with, then talk about it with the worker or the manager so they can look at how they deliver their service. If you are still not happy, ask if they have a complaints procedure.

How to Get Here

Buses: 48, 55, 106, 254, 394,

Train: London Fields

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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