Skip to main content

deafPlus and VISIONplus - Hackney Advice Service

Weekly drop in service,
Hackney Service Centre,
1 Hillman Street,
E8 1DY
Telephone: Referral line: 020 7001 1728


Who we are…

HAS (Hackney Advice Service) is a partnership of organisations providing advice and support to specific client groups via drop in sessions, outreach and individual appointments. Partners involved in Hackney Advice Service include:

What we do…

We provide free confidential welfare rights advice for adults (aged over 18) with:

  • who are hard of hearing
  • who are visually impaired
  • who have mental health difficulties
  • Learning Disability
  • Learning difficulty

RSBC as a partner in the network also provide services for parents of a child/children who are blind.

We can support you with information on disability allowances and applications for Welfare Benefits:

  • Universal Credit
  • Employment Support Allowance
  • Personal Independent Payment
  • Disability Living Allowance
  • Housing Benefit
  • Council Tax
  • Immigration issues
  • Medical assessments

Record Last Updated on: 21/10/2019

Time / Date Details

Time of day


Session Information

Monday drop in 10am - 1pm for people who are hard of hearing @ Hackney Service Centre
Wednesday drop in 10am - 1pm for people who are vision impaired @ Hackney Service Centre
Monday - Wednesday 10am - 5pm Office service and to book appointments

Other Details

Who is eligible?

Partnership organisations within Hackney Advice Service provide advice and support for adults who:

  • are hard of hearing
  • are visually impaired
  • have mental health difficulties / conditions
  • have a learning disability or learning difficulty
  • parents who have a child/children who are blind
  • migrant, refugee or asylum seeking women

Referral Details

Drop in service at Hackney Service Centre, 1 Hillman Street, Hackney E8 1DY

Referral line: 020 7001 1728


What to do if you have a complaint

All clients are asked to fill in a feedback form to ensure we are meeting the needs of our client groups and understand, if we need to improve, what areas we need to focus on. 

Hackney Advice Service has a complaint procedure provided to clients on request. 

Hackney Advice Service head office for deafPLUS and VISIONplus

Trinity Centre

Key Close


E1 4HG

How to Get Here

Weekly drop in service at Hackney Service Centre

Buses: 30, 38, 55, 106, 236, 242, 253, 276, 277, D6, 88,

Train: London Fields, Hackney Central, Hackney Downs

Limited disabled parking available.

Additional support by appointment only. 

Your Feedback | The Likes & Dislikes from real parents

Sign in to add feedback

Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

Help & Advice

Back to top