Off Centre - Young People's Counselling, Advice, and Information Service

Service details

Who are we?

Off Centre is a counselling, art therapy, advocacy, advice and psychosocial service for young people who live, work or study in Hackney and are between the ages of 11 and 25. We help people with all kinds of emotional and practical issues. 

A psychosocial approach looks at individuals in the context of the combined influence that psychological factors and the surrounding social environment have on their physical and mental wellness and their ability to function within these. 

Our services are free, confidential, and aimed at supporting Hackney’s young people to have greater control over their lives.

We are one of the services that make up the City and Hackney CAMHS Alliance

What do we do?

We support people with all kinds of emotional and practical issues including:

  • stress, self-harm, depression, anxiety, 
  • sexuality, identity
  • bereavement, family breakdown
  • accommodation, education 
  • violence, neglect, abuse, anger, and more. 

What kinds of support do we offer?

Therapeutic Service (For young people aged 16 – 25)

  • One-to-one counseling, psychotherapy, and art therapy
  • Therapeutic art-making group

Psychosocial Service (For young people aged 11 – 25)

  • Advice and information (11-25)
  • Therapeutic Drop-in (11-25)
  • Project Indigo (LGBTQ+ group for 13-25)
  • Growing Minds Counselling for African, Caribbean, and Mixed Heritage (11-25)

Where else can you get help when we are closed?

If it is an emergency and you need urgent help call 999.

City and Hackney mental health crisis line and A&E (Accident and Emergency) crisis service

If you are experiencing a mental health crisis, please contact the City and Hackney mental health crisis line on 0800 073 0006

You can also access this service by attending the A&E department at the Homerton University Hospital which is available 24 hours a day 7 days a week.

Support from The Mix

If it is not an emergency but you feel like you need to talk to someone you can contact The Mix. The Mix is the UK’s leading support service for young people. They can help you take on any challenge you’re facing - from mental health to money, homelessness to finding a job, break-ups to drugs. Talk to them via their online community, on social, through their free, confidential helpline, or their counseling service. 

If you’re under 25 and need help call their helpline for FREE on 0808 808 4994. You can Speak to their trained helpline supporters on their one-to-one chat service.

The Mix’s team will be able to connect you with a range of services to help you with your query.

Support from ChildLine

Childline is a counselling service for children and young people up to their 19th birthday in the United Kingdom provided by the NSPCC (National Society for Prevention of Cruelty to Children). Childline is their free, private and confidential service where you can talk about anything. Trained supporters are avaiable online or on the phone at anytime.

Contact ChildLine for FREE on 0800 1111

Support from the Samaritans

Samaritans is a registered charity that provides emotional support to anyone in emotional distress, struggling to cope or at risk of suicide. Support is often offered by trained supporters through their telephone helpline which is open 24 hours a day 365 days a year.

Contact the Samaritans for FREE on 116 123

SEND Local Offer

Local Offer Age Bands
Secondary 11-14
Preparing for Adulthood 14-18
Young Adults 18 - 25
SEN Provision Type
  • Targeted

Who to contact

020 8986 4016 020 8986 4016 Fax: 020 8150 5657 Fax: 020 8150 5657
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Where to go

Off Centre
Unit 7
The Textile Building
2a Belsham Street

E8 6NG

View E8 6NG on a map
Venue Notes

Buses: 30, 38, 388, 55, 106, 236, 242, 253, 276, 277, D6

Train: London Fields, Hackney Central, Hackney Downs

Time / Date Details

Time of day
  • Morning
  • Afternoon
  • Evening
Session Information
Monday, Tuesday, Thursday, Friday 10:00 am - 6:00 pm
Wednesday 12:00 pm -6:00 pm
LGBTQ Group - Thursdays 6-8pm

Other details

Who is eligible?

Young people aged 11-25 registered with a City and Hackney GP.

There are different age relevant services depending on the support you want to access for the service. These are detailed in the information about our services nearer the top of this page. 

Referral required?


Referral Details

If you are a young person then contact us directly (phone, email or enquiry form on our website) or drop-in and speak with one of the team.

If you are a professional you can make a referral for a young person with their consent
following the process detailed on the services website here.

What to do if you have a complaint

If there’s something you like or are not happy with, then talk about it with the worker or the manager so they can look at how they deliver their service.

If you are still not happy, ask for the complaints procedure.


  • FREE

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