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Hackney Supported Employment Service

137-139 Bowling Green Walk,
Corner of Pitfield Street,
N1 6AL
Telephone: 020 8356 5700 (and ask for the Supported Employment Team)


Who we are:

Hackney Council’s Supported Employment Service can help people with disabilities who live in Hackney find work matched to their individual needs and interests.

Helping people find the work they want empowers them, helps them meet other people, make friends and earn their own money.

Supported employment is an evidence based and personalised approach to working with people who have significant disabilities including:

  • learning disabilities
  • autism and/or
  • mental health difficulties

Supported employment can help support people to find, try out and keep real paid jobs.


What we do:

As part of the service's individualised approach Hackney Council’s Supported Employment Service may undertake a Vocational Profile. This means they will talk with you to help them better:

  • Identify your job preferences
  • Advise you on suitable types of jobs
  • Understand any learning needs
  • Identify any existing individual skills
  • Build on previous work experiences


Hackney Council’s Supported Employment Service can also help with:

  • contacting employers and finding work opportunities that meet your individual needs and interests
  • filling in job applications and writing covering letters
  • advice on making health conditions known to an employer
  • help explaining periods of unemployment
  • help explaining convictions to employers
  • writing a new CV or updating one you already have
  • supporting you and employers to find suitable recruitment methods
  • supporting you during the recruitment & selection process (including interview techniques)
  • helping you decide on suitable job goals
  • supporting you and employers with Job Coaching so that you can learn the skills needed for the job while already working
  • support with work related training
  • provide ongoing support when you are in employment or on a placement to help resolve problems that might be experienced in the work place


Hackney Council’s Supported Employment Service also supports employers by encouraging them to be positive about the skills that people with health and social care needs bring to the business and to reduce barriers to recruiting and retaining employment for people who are affected. They can help employers understand more about making reasonable adjustments that may be needed for potential employees.

Record Last Updated on: 10/02/2020

Time / Date Details

Time of day

  • Morning
  • Afternoon

Session Information

Monday - Fridays 9am - 5pm

Other Details


This service if free to use

Referral required?


Referral Details

People who can self refer or be referred to this service include: 

  • people with learning disabilities
  • people with mental health conditions
  • people with substance misuse issues
  • people with Sensory, Visual, Physical or Hearing impairments
  • Autism 
  • young people in transition from childhood to adulthood
  • those with unstable or fluctuating physical and long-term health conditions

You can make an online referral via Hackney Works referral form and choose the supported employment option on the form. Online referrals can be made her:

There is a printable referral form but this can also be completed when contacting the service. To find out more download the Hackney Supported Employment Service referral form from the download section of this page. 

If you do not fit this criteria but would like help finding work find out more: Hackney Works - employment support

What to do if you have a complaint

If you have any feedback about the service you received – something you like or are not happy with; then do talk about it with the worker or manager in the service, so that they can try to reslove any problems or look at how they deliver their service.


If you have a situation that you are still not happy about then you can raise it formally as part of the London Borough of Hackney complaints procedure; click here for more information.

How to Get Here

Nearest Tube Stations: Old Street,

 Nearest Overground Stations: Shoreditch High Street, Hoxton,

Buses: 55, 243,  


Wheelchair accessible i.e. un-stepped access/ramp and lift

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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