Prospects - Careers Services

Service details

Who are we?

Prospects are an established careers advice service and part of the Shaw Trust employment services. Prospects Careers Service and Advice Plus offer impartial information, advice, and career guidance for young people who live in Hackney.

Prospects have links to and strong relationships with training providers and specialist employment agencies, locally and more widely out of the borough.

What do we do?

The service provides information, advice, and career guidance at main transition points in the lives of young people for example:

  • when choosing Year 9 options
  • when moving from Year 11 to Post 16 education, training, and employment
  • when leaving Post 16 education for higher education or employment

Services are delivered through a range of options including: 

Careers advice for school pupils and students

All schools are required to provide career advice. You can find out more about what schools must offer in the Statutory guidance for governing bodies, school leaders, and school staff (January 2018). Ask your young person’s school who provides this statutory advice if Prospects is not the provider.  

Parents, carers, and young people can request advice from Prospects Careers Service directly.  They can attend a drop-in session or call the service to discuss individual requirements. 

Careers advice for pupils with special educational needs and or disabilities (SEND)

Since September 2014, Prospects has contributed professional career advice for Education Heath and Care needs assessments, this will include recommendations for education and training provision and progression opportunities and options.

The service can support young people who have an Education, Health and Care Plan (EHCP) from Year 9 when young people are aged 14 up until their 25th birthday.

Young people with SEND may have a request made for career advice by their EHC Plan Coordinator.

This does not replace the duty on schools to continue to secure and provide advice for all pupils including those with SEND.

Prospects drop-in advice sessions for young people

Prospects offer career advice sessions in various local venues including:

Services for unemployed young people

Prospects provide information advice and guidance to young people aged 16 (up to 25 for those with SEND) and older who are unemployed and looking for education, training, or employment opportunities. 

If you would like support from the service attend a drop-in session or call to discuss your individual needs. 

SEND Local Offer

Local Offer Age Bands
Secondary 11-14
Preparing for Adulthood 14-18
Parents and Carers
SEN Provision Type
  • Universal
  • Targeted

Who to contact

07769 648 664 ( SEND advisor Bryan Taylor) 07769 648 664 ( SEND advisor Bryan Taylor) 020 8356 2664 (office) 020 8356 2664 (office)
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Where to go

Hackney Education 3rd Floor
Hackney Service Centre
1 Hillman Street

E8 1DY

View E8 1DY on a map
Venue Notes

Buses: 30, 38, 48, 55, 106, 236, 242, 253, 276, 277, D6

Train: London Fields, Hackney Central, Hackney Downs

Time / Date Details

Time of day
  • Afternoon
  • Evening
Session Information
Drop in advice sessions - online arranged by phone due to COVID restrictions

Other details

Who is eligible?

All young people aged 13-19 living in Hackney  

Young people with SEND up to the age of 25 

Referral required?


What to do if you have a complaint

If you would like to provide feedback about something you liked or are not happy with, please talk with the person from the service who worked with you or if you would prefer the manager.  Your feedback helps services look at how they deliver their service and do more of what works well and change things that didn't work well. 


Phone 07554 436 490


  • Free

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