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CAMHS Extended Crisis Service - A & E hospital service

Description

Who we are

CAMHS (Child and adolessent mental health service) are involved in various projects to support children and young people through invlovment in CAMHS Alliance. 

CAMHS offer an Extended Crisis Service that provides access to support in hospital accident and emergency department at three major hospital sites – Royal London, Homerton University and Newham University Hospital.

What we do

The CAMHS Extended Crisis teams aim to provide the right care, in the right place, at the right time to promote safety and recovery from crisis.

If you are under 18 and you are experiencing a mental health crisis, which can include the following: 

  • at risk of immediate and significant self-harmn
  • feeling emotionally or psychologically distressed
  • having thoughts of suicide
  • struggling to manage an immediate outburst that puts you or others at risk

...and you need to speak to a qualified mental health professional, we now have Extended CAMHS teams based at three major hospital sites. 

To see a member of our team, attend the A & E department at Royal London, Homerton University or Newham University Hospital.

CAMHS - Crisis service - information leaflet

Notes

If you are experiencing a mental health crisis, call the numbers below:

City of London & Hackney 24 hours mental health crisis line : 0208 432 8020

Tower Hamlets 24hr mental health crisis line: 020 7771 5807

Newham: 111

Record Last Updated on: 09/07/2019

Local Offer

Description

For more information about the service contact:

Ruth Woolhouse - Nurse Manager 

OR

Paige Brown - Deputy Team Manager

Monday – Fridays between 9-5pm

Phone: 0203 222 5600

Time / Date Details

Time of day

Evening
Afternoon
Morning

Session Information

Monday to Friday 11am – 11pm
Weekends and bank holidays 10am – 2.30pm.

Other Details

Who is eligible?

Children and young people aged under 18 who are experiencing a mental health crisis, which can include the following:

  • at risk of immediate and significant self-harm
  • feeling emotionally or psychologically distressed
  • having thoughts of suicide
  • struggling to manage an immediate outburst that puts you/them or others at risk

Referral Details

Self-refer by attending the A&E department of Royal London, Homerton University and Newham University Hospital

What to do if you have a complaint

To comment or complain about the service you recived please, begin by speaking to any member of staff. This may include your nurse, care coordinator, doctor or receptionist. 

CAMHS managers are available to discuss concerns or complaints and aim to resolve matters quickly where possible.

The Homerton University Hospital Foundation Trust has a formal complaints procedure in place if further action is needed to reach a resolution.

Complaints can be made through the Patient Advice and Liaison Service (PALS).

The service can be contacted on 020 8510 7315 or homerton1.pals@nhs.net

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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