Education, Health and Care Planning Team - EHCP Team

Service details

Who are we?

The Education, Health and Care Planning Team (EHCP Team) are responsible for the 'statutory assessments' of children and young people with special educational needs and disabilities (SEND).

Statutory EHC Needs Assessments

A statutory assessment is a detailed investigation to find out what your child's special educational needs are and what provision is needed that will help them.

Documents including templates and guidance about Hackney's EHC Needs Assessment Requests, EHC Plans and Annual Reviews can be found in the SEND Documents Library here.

EHC plans are issued for children whose additional needs are complex enough to require support from the local authority as well as the support that can be provided by their school.

If a child or young person has been assessed as needing additional support at a higher level than SEN Support then an EHC decision panel will agree on how the needs can be planned for.

Information about the support that is needed and has been planned will be recorded in a legal document called an Education, Health, and Care Plan or EHC Plan.

Area Teams 

The EHCP Team has Plan Coordinators are assigned to 3 Areas Teams across Hackney:

  • North Hackney
  • Central Hackney
  • South Hackney

Each Area Team has:

  • An EHC Area Coordinator.
  • EHC Plan Coordinators who work on individual children’s cases

Cases are allocated according to the school or education setting that the child attends.

Arrangements are made for children and young people who attend provision outside the borough.

All children and young people who are being assessed will have a named Plan Coordinator. 

EHCP Team support for parents, carers, and service providers

The EHCP team can help with queries about:

  • The process of applying for an Education, Health, and Care (EHC)needs assessment which may lead to an EHC Plan being agreed as necessary. 
  • The process for reviewing an EHC Plan for children and young people aged 0 to 25.

EHC Plans should be reviewed every year and every 6 months for children under 5.

SEND Local Offer

Local Offer Age Bands
Early Years and Pregnancy 0-4
Primary 4 -10
Secondary 11-14
Preparing for Adulthood 14-18
Young Adults 18 - 25
SEN Provision Type
  • Targeted
  • Specialist

Who to contact

0208 820 7000 / option 4 0208 820 7000 / option 4

Where to go

Hackney Integrated SEND Services
Third Floor, Hackney Service Centre
1 Hillman Street

E8 1DY

View E8 1DY on a map
Venue Notes

Buses: 30, 38, 388, 55, 106, 236, 242, 253, 276, 277, D6

Train: London Fields, Hackney Central, Hackney Downs

Disabled parking bay at the front of the building in Hilman Street. 

Other details

Referral required?


Referral Details

You can download and complete an EHC Needs Assessment Request from the document's library here

There are different request forms for professionals, parents and young people themselves. 

Guidance on making requests is also available in the documents library. 

What to do if you have a complaint

If you have feedback or have a concern about the service you received please contact your named Plan Coordinator to discuss it. 

If this does not resolve the issue a senior member of staff from the team can speak with you to try to address your concerns. 

If you are still not happy with the service you can raise your concerns formally. This means someone who is not part of the service will look at your feedback or concern and see if anything can or needs to be done to help make things better.

If you need to make a formal complaint about the service you received you can use the London Borough of Hackney complaints procedure.

Phone: 020 8356 3770

SEND Mediation and Tribunal 

Often decision about who has met the threshold for an EHC Plan can cause parents significant concern. There are specific times in the assessment process when you can have decisions reviewed using specific routes. 

There are services that support you through informal dispute resolution such as SENDIAGS and Global Mediation Hackney's independent SEND mediation provider

Global Mediation can also provide formal mediation support which is a process that families must consider before going to SEND Tribunal.

The SEND Mediation and SEND Tribunal processes are the way to have issues about provision or named placements looked at. 

You will be given information and contact details about all these services and processes when you receive the decision letter about the EHC Needs Assessment outcome or the final EHC Plan for your child or young person. 

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