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Disabled Children’s Service

Hackney Learning Trust,
1 Reading Lane,
E8 1GQ
Telephone: 020 8356 6789 / 020 8356 4865
Telephone: Duty line 0208356 6789


Coronavirust Team Update - Disabled Children’s Service - care and support

We are very conscious that the outbreak of the Coronavirus may affect the ability of carers to support the borough’s disabled children in the coming weeks, which may place a strain on family resources. We are working closely with our care providers to confirm the contingency plans they have in place. 

Similarly, we recognise that families using Direct Payments might not be able to pay their regular worker right now due to isolation or illness. We aim to offer flexibility around this and will work with families on a case by case basis to meet your child's individual needs.

Disabled Children's Service social workers are carrying out welfare checks with families and liaising with other services such as schools who may be offering you support.

Should you require support around the use of Direct Payments or in relation to queries or concerns about the support being provided by care agencies, please contact your social worker by phone or email.

If this is not possible contact the team so we can help think with you about the best way forward. Phone: 020 8356 6789

Who we are

Disabled Children’s Service provide social care support for families with disabled children.

What we do

Families and professionals who need a short discussion or advice can call the duty line (0208 356 6789) to speak to a social worker in the team. This is for advice and not referrals which will be made via FAST (First Access and Screening Team). 

The Disabled Children’s Service undertakes a Child and Family Needs Assessment (also known as a section 17 assessment under the Children's Act) to see what support the family needs. This assessment may include a carers assessment. 

The outcome of this assessment could lead to a support package in the form of Direct Payments, or through an approved care agency.

Interim support can be provided during the assessment. 

After the assessment families can receive:

  • Help with personal care and social activities
  • Help from the Short Breaks Service 

Carer’s Assessments

Parents of disabled children can request a "Carer’s Assessment" whether or not their child is in receipt of a care package. 

Local authorities have a legal duty to assess any carer who requests a "Carer’s Assessment" or who appears to need support.

If you are a carer and you need some support, get in touch with the council who will give you information and advice about how the assessment process works.

The assessment will consider the impact the care and support you provide is having on your own wellbeing, as well as important aspects of the rest of your life.

Hackney's Disabled Children's Service does not accept new referrals themselves.

All referrals come through Hackney First Access Screening Team (FAST)

Phone: 0208 356 5500

The referral form can be found in the download section of this page.

Record Last Updated on: 28/04/2020

Time / Date Details

Time of day


Session Information

Monday to Friday 9am - 5pm

Other Details

Referral required?


Referral Details

Referral through the First Access Screening Team based at Hackney Learning Trust  

Phone: 020 8356 5500

Referral form available in the download section of this page. 

Can parents & young people buy this service as part of their SEND personal budget?


SEND Personal Budget - Notes

Where a Child and family Needs Assessment has been undertaken and the family are eligible for a care package, this may be taken as a personal budget.

How to Get Here

Buses: 30, 38, 48, 55, 106, 236, 242, 253, 276, 277, D6

Train: London Fields, Hackney Central, Hackney Downs

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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