The Wheelchair Service in City & Hackney takes care of individual mobility and seating needs for children and adults. Our aim is to provide wheelchair and seating equipment for long term use to increase people’s mobility and independence.
What we do
We provide wheelchairs and seating equipment for people with identified posture and mobility difficulties. Our aim is to ‘get it right first time’ to enable independent living in the community.
We offer comprehensive and personalised assessment of your mobility and seating needs which will take into consideration your social, educational and employment needs.
This will be followed by prescription and provision of appropriate equipment. We also provide ongoing maintenance and repair of the equipment we have provided you with.
Time / Date Details
Time of day
Monday to Friday 9am - 5pm
If you are a member of the public
To apply for a wheelchair you must first discuss your mobility and seating needs with your GP, your physiotherapist or occupational therapist, your nurse or health visitor. Any of these health care professionals can refer you to the Wheelchair Service.
If you are a GP, Health or Social Care Professional
- Choose & Book (GPs only) or
- Contact the service for a referral form and return to us (please note all sections must be fully completed or referrals will be returned) or
- Call 020 7683 4250 to discuss with our administrators
If you already have equipment provided by a NHS Wheelchair Service:
Call the service on 020 7683 4250 where one of our friendly administration team will take your information. The service will then consult with you on the most appropriate next steps.
A referral will be screened by a member of our trained team.
This assessment will be completed by a member of the wheelchair service team in the most appropriate environment. This could be in our clinic or at a client’s home, school or college.
Following screening and assessment you will be provided with the equipment that best meets the client’s assessed needs. We provide a wide range of equipment for children and adults including wheelchairs, specialist seating, cushions and accessories.
We also provide powered wheelchairs for full-time indoor and outdoor use for people with severely restricted mobility.
What to do if you have a complaint
PATIENT ADVICE AND LIAISON SERVICE (PALS) PALS can provide information and support to patients and carers and will listen to your concerns, suggestions or queries. The service is available between 9am and 5pm. Tel: 020 8510 7315 or email: firstname.lastname@example.org
How to Get Here
Buses: 242, 243
Parking: Clients attending clinic are able to park in St Leonard’s car park where there is ramped access to the wheelchair service clinic rooms
Transport to service: Yes, when eligible
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Disclaimer-important information about the Hackney Local Offer
Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.
This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.
Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.