Who we are and what we do:
The aim of the Pupil Benefits service is to help parents to check if they are eligible for and apply for:
It is possible to find out more about each of these topics online via the red links.
Record Last Updated on: 08/01/2019
Time / Date Details
Time of day
Phone service - Monday to Friday 9am - 5pm
Tuesdays - 9 am to 1 pm - drop-in session
Thursdays - 1 pm to 5 pm - drop-in session
Who is eligible?
Enquiries about how to apply for a school place or applying for a pupil benefit usually need to come from:
- parents and carers of children and young people
- agencies working with families
- Head teachers/other school staff
- local authority staff
You can check to see if you are eligable for any of the above and apply online via the link to the website.
Reception Class process – closing date for application 15 January
Primary to Secondary Transfer – closing date for application 31 October
Review of eligibility for Free School Meals and Pupil Premium – once a term via HMRC, parents only need to apply once by completing a form.
What to do if you have a complaint
If you have any feedback about the service you received – something you like or are not happy with; then do talk about it with the worker or manager in the service, so that they can look at how they deliver their service.
If you have a situation that you are still not happy about then you can raise it formally as part of the London Borough of Hackney complaints procedure; click here for more information.
Can parents & young people buy this service as part of their SEND personal budget?
How to Get Here
Buses: 30, 38, 48, 55, 106, 236, 242, 253, 276, 277, D6
Train: London Fields, Hackney Central, Hackney Downs
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Disclaimer-important information about the Hackney Local Offer
Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.
This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.
Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.