Skip to main content

Family Rights Group

Address:
Hackney,
London,
E8
E-mail: office@frg.org.uk
Telephone: 02079232628
Website: Family Rights Group

Description

Family Rights Group promotes policies and practices that keep children safe within their family and strengthen the family and community networks of those children who cannot live at home. Family Right Group campaign for families to have their voice heard, be treated fairly and get help early to prevent problems escalating. They are a national charity that advises parents, grandparents, relatives and friends about their rights and options when social workers or courts make decisions about their children’s welfare. They work with parents whose children are in need, at risk or are in the care system and with wider family members and friends who are raising children (known as kinship carers).

Online advice service - https://frg.org.uk/ Visit our website for easy-to-follow, online advice. Features include an A-Z, FAQs, films, ‘top tips’ and legal advice sheets. You may also want to visit their advice forums, where parents and kinship carers (also known as family and friends carers) can get legal and practical advice on the child welfare system.

Freephone Telephone Advice Line - 0808 801 0366 (Monday to Friday 9.30am to 3pm) Family Rights Group runs a free, independent and confidential advice service. We advise families when they are involved with children’s services or need their help. We provide advice for parents, grandparents, relatives and friends including kinship carers in England. Their expert advisers are all experienced lawyers, social workers or family rights advocates. They help families to understand the law and child welfare processes and their rights and options. And to better understand social work concerns. Textphone: If you are deaf, hard of hearing or speech impaired – please dial 18001 and then 0808 801 0366.

Notes

Legal Advice & Information for all ages 

Record Last Updated on: 01/06/2022

Time / Date Details

Session Information

Advice line Monday to Friday 9.30am - 3pm (excluding Bank Holidays)

Other Details

Costs

Free

Who is eligible?

Advice Email service has closed

We are sorry but due to reduced funding from April onwards we withdrew our advice email service from 31st March 2015.

Please be assured that support will continue to be available via our free confidential helpline service (0808 801 0366. Mon- Fri, 9.30am-3pm excluding Bank Holidays) and that we are aiming to increase capacity of the line to meet increasing demand.

Alternatively, you may be able to access the information you require from our website via the advice sheetsinteractive decision tree or FAQs or via our separate discussion forums for parents and family and friends carers.

Please note that we are not able to look into a child’s home situation. If you are worried about the safety of a child and want their situation to be investigated please contact the police, your local Children’s Services or the NSPCC. If you are a child wanting help please contact Childline, or call them on 0800 1111

Referral required?

No

Referral Details

Self-referral

What to do if you have a complaint

You can make a complaint/give feedback by emailing office@frg.org.uk or by telephoning 020 7923 2628. The relevant service manager will try to contact you to discuss your complaint within 3 working days.

How to Get Here

Buses: 55, 56, 67, 76, 149, 243

Train: Dalston Junction, Dalston Kingsland

Your Feedback | The Likes & Dislikes from real parents

Sign in to add feedback

Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

Help & Advice

Back to top