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Toucan Family Centre

Address:
1, Croft House,
Teale Street,
Hackney,
London,
E2 8RA
E-mail: info@tdncc.co.uk
Telephone: 020 7739 1710
07539 808 631
Website: https://www.tdnursery.co.uk/

Description

A child contact centre is a safe, friendly and neutral place where children of separated families can spend time with one or both parents and sometimes other family members.

Toucan Family Centre aims to create a safe, warm and sociable atmosphere where parents and children can relax and enjoy themselves. They offer both ‘Supported’ contact and ‘Supervised’ contact, including ‘Hand-over’ so parent’s do not have to see each other if they do not want to.

The centre is based at Toucan Day Nursery in Hackney and has toys, games and books for children of all ages. Snacks and refreshments are also provided. Parents and their child/ren will be invited to see the centre before their first arranged visit. This will help them get to know the Centre and the staff, making their first visit easier.

The centre accepts referrals from parents themselves for Supported contact only. Referrals for Supervised contact must be completed by a professional involved such as a solicitor, social worker, family mediator etc.

Notes

Toucan Family Centre is run by trained volunteers and staff who are impartial and do not take sides. They have all been through an enhanced DBS (Disclosure Barring Service) check.

Time / Date Details

Time of day

  • Morning
  • Afternoon
  • Evening

Session Information

Hours for visits: Saturday, 10.30am – 7pm
Sunday 2pm – 4.30pm

Other Details

Costs

Please contact the centre

Referral required?

Yes

Referral Details

Accept referrals from parents themselves for Supported contact only. Referrals for Supervised contact must be completed by a professional involved such as a solicitor, social worker, family mediator etc.

How to Get Here

Buses: 48, 55, 394

Train: Cambridge Heath

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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