Sense

Service details

Sense is a national charity that supports and campaigns for children and adults who are deafblind.  They provide tailored support, advice and information as well as specialist services to all deafblind people, their families, carers and the professionals who work with them. In addition, they support people who have single sensory impairment with additional needs.

Sense Children’s Specialist Services is a team of specialist advisory teachers, children’s therapists and Children’s & Family Support Workers who have a wide experience of working with children who are deafblind/multi-sensory impaired. Their extensive knowledge of multi- sensory impairment means they can focus on what the child can do and what they need to help them develop further.

Sense aim is to always start with what a child is able to do and then look at how that can be built on.  When they support a family they begin by finding out what their key issues are and work in partnership with the family (and other professionals) to help resolve these. 

They aim to identify and support the needs of deafblind children, young people and their families so that their needs are identified and met.  The Service offers a range of charitable and funded services, training and consultancy.

Core offer of support

In order to be clear and open about the support provided to families, they have developed a core offer of support which is available to all children & young people:

  • Will get in touch within two working days from when you first contact Sense
  • Will meet a Sense specialist within eight weeks of first getting in touch with us
  • Will have your own identified worker
  • Will have the opportunity to attend at least one family event per year
  • The service will keep in touch through annual contact
  • You will have access to the information & advice service
  • You will be offered the chance to join Sense through the membership programme
  • An outcome of Sense supporting you may involve working alongside your local authority to provide an individual service solution tailored to your needs.

This offer is provided through Sense’s work as a charity.

Other support Sense provides

Children’s Specialist Services can also offer other support at times of particular need, including:

  • Help when your child is first diagnosed – including giving you practical ideas about how to develop your child’s skills, and advise on suitable play activities.
  • Assessments that look at your child as a whole – which focus on what your child can do.
  • Extra support at times of crisis – such as when a family is under considerable stain.
  • Support with significant periods of change for your child (transitions) – such as starting school and moving into adulthood

Sense also provides training and consultancy service to support professionals work with children who are deafblind / multi-sensory impaired. 

SEND Local Offer

Local Offer Age Bands
Early Years and Pregnancy 0-4
Primary 4 -10
Secondary 11-14
Preparing for Adulthood 14-18
Young Adults 18 - 25
SEN Provision Type
  • Targeted
  • Specialist

Who to contact

Telephone
0300 330 9256 0300 330 9256 020 7520 0972 020 7520 0972
E-mail
info@sense.org.uk
Website
Sense
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Where to go

Address
101 Pentonville Road
London
Postcode

N1 9LG

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Time / Date Details

Time of day
  • Morning
  • Afternoon
Session Information
Monday to Friday 9am - 5pm

Other details

Who is eligible?

Children who have difficulties with sight and hearing, and sometimes learning or additional disabilities.  

Children with medical conditions that are likely to cause problems with sight and hearing as they grow older e.g. Usher Syndrome.

Sense can offer advice and support to families of children with a hearing or vision impairment combined with additional needs.

Referral required?

Yes

Referral Details

Referrals are welcomed from families or professionals (with family’s permission). 

They should go via information line – info@sense.org.uk or telephone 0300 330 9256

What to do if you have a complaint

Inform a member of staff or manager who will provide you with a copy of the Sense Complaints Policy which details how to make a complaint.  Complaints can be made through the Sense website www.sense.org.uk or people can call the free complaints line 0800 731 9008.  The complaints policy given clear timelines for actioning complaints. 

Can parents & young people buy this service as part of their SEND personal budget?

Yes

Costs

  • Some services are provided charitably and are dependent on a families need. Sense works with a number of purchasers to provide a range of services responding to individual needs. They may be financed through a contract with a local authority or some form of individualised funding such as an individual/personal budget

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