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St Joseph's Hospice

Mare Street,
E8 4SA
Telephone: Reception : 020 8525 6000
First Contact Team (referrals and 24/7 advice & support) 0300 303 0400
Website: St Joseph's Hospice


Corona virus service update 

City & Hackney Covid-19 Bereavement Service for Young People and Families 

Who is the service for?

St Joseph’s Hospice is offering support to children, young people and families who have lost a family member, care giver or other significant person due to Covid-19.

This is available free of charge to children and young people up to the age of 18 who either live in City & Hackney or are registered with a City & Hackney GP.


The death of someone close to us from Covid-19 can be deeply painful. The suddenness of the illness – often with the loss of contact with a loved one with no opportunity to say goodbye – can leave us with many painful emotions: sadness, anger, grief or numbness. Such responses, although normal, can be the source of much distress and confusion.

Referral and initial consultation

If you, or a child or young person you are aware of, could benefit from a chance to talk to someone about a death due to Covid-19 please contact our First Contact Team. They will take some initial information about who is being referred and the death that has occurred.

A member of the team will then get in touch with you for a more detailed discussion about your situation, what support you have around you and what you are finding difficult. We may offer advice and information about managing the impact of bereavement or signposting to other relevant organisations that can also offer help and support.

Sometimes this initial meeting is all that is needed but, if not, we will discuss other ways we can help you.

Support is currently being offered by phone and video call.  Face-to-face sessions at the hospice will resume once social distancing guidelines allow for this.

Access to interpreters is available if needed.

Support following the initial consultation

This may include any of the following:

  • Individual counselling
  • Family sessions
  • Bereavement groups
  • Memorial events
  • Art therapy

Contact details – First Contact Team

Phone: 0300 303 0400


How to make a referral

You can self-refer for an assessment via the First Contact team on 0300 303 0400 or ask a GP or other professional to complete a referral on your behalf.

If you would like to discuss any questions before making a referral please contact the Patient & Family Counselling Team on 020 8525 3229 and a member of staff will help you.

Who we are

St Joseph’s Hospice cares for and supports people affected by serious illness. We try to improve the quality of life for people with life-limiting conditions and help them live life to the full, to the very end. Supporting families and carers is also an important part of what we do.

What we do 

If you or someone you know is affected by a serious, life-limiting condition then we may be able to help you. St Joseph's Hospice offers a wide range of palliative care services including:

  • nursing and medical care
  • emotional support
  • practical advice
  • physical and psychological therapies
  • spiritual and pastoral care (for those who want it)
  • social and creative activities
  • Respite care
  • Care at home
  • 24/7 advice & support line
  • Supportive care
  • Community services

Record Last Updated on: 24/06/2020

Other Details

Referral required?


Referral Details

If you would like to talk to one of our staff to see if you or someone you know or care for is eligible to receive care or support from us and to find out how to make a referral please call our First Contact team on 0300 303 0400 

How to Get Here

Buses: 26, 388, 55, 106, 254

Tube: Bethnal Green

Train: London Fields

Parking: Some disabled parking spaces are available, extremely limited parking. Parking on the streets near the hospice is currently free in the evenings and on weekends.

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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