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Hackney Mobility Service

Hackney Service Centre,
1 Hillman Street,
E8 1DY
Telephone: 020 8356 6262


Who we are: 

Some people are automatically entitled to a Blue Badge or a Freedom Pass because they have difficulty with their mobility. Hackney Mobility Service can help with information about assessments, applications, passes and permits.

What we do: 

Hackney Mobility Service provides:

  • Freedom Passes (free London travel pass)
  • Blue Badges (permits for free parking) and parking bays

...for people with disabilities who meet the eligibility criteria.

Some people are automatically entitled to a Blue Badge or Freedom Pass.

If you are not automatically eligible then you may be asked to have an Occupational Therapist (OT) mobility assessment.

The Ocupational Therapist will talk to you to find out what your mobility needs are.

They may ask about what medication or other treatments you are having, and how you are getting around at the moment.

Children and young people with SEND (special educational needs and or disabilities) are welcome to have a parent or another person present during the assessment.

Last updated: 14/08/17

Time / Date Details

Time of day


Session Information

Monday to Friday 9am - 5pm

Other Details

Referral required?


Referral Details

What to do if you have a complaint

If you have any feedback about the service you received – something you like or are not happy with; then do talk about it with the worker or manager in the service, so that they can look at how they deliver their service.

If you have a situation that you are still not happy about then you can raise it formally as part of the London Borough of Hackney complaints procedure; click here for more information.

Can parents & young people buy this service as part of their SEND personal budget?


How to Get Here

Buses: 30, 38, 48, 55, 106, 236, 242, 253, 276, 277, D6

Train: London Fields, Hackney Central, Hackney Downs

Parking: Disabled parking available

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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