Who we are...
The First Access & Screening Team (FAST) is a single point of contact or ‘front door’ for children and families services.
FAST helps co-located professionals from children and families services, Police, Health and probation work together to share information and make decisions about the type and level of services children/ young people and their families need.
What we do...
Working together , professionals in FAST are able to make quick decisions about the support children need. Assisting with prompt access to services based on a broad range of information and professional judgements.
A number of decisions can be made by FAST including:
- A referral to children’s social care for a statutory social work assessment.
- A referral to an Early Help service i.e Children’s Centre, Family Support, Young Hackney or CAMHS
- Signposting to universal or community-based services, including the voluntary sector
- Advice and guidance may be provided
The agency referring will always be informed.
Record Last Updated on: 13/03/2020
Time / Date Details
Time of day
Monday to Friday 9am - 5pm
Referral through the First Access Screening Team based at Hackney Learning Trust
Phone: 020 8356 5500
Referral form available in the download section of this page.
What to do if you have a complaint
FAST - First Access Screening Team can be contacted to try to resolve concerns but if this does not help Hackney's social care complaints department can be contacted on 020 8356 5800
If you have a situation that you are still not happy about then you can raise it formally as part of the London Borough of Hackney complaints procedure; click here for more information.
How to Get Here
Buses: 30, 38, 48, 55, 106, 236, 242, 253, 276, 277, D6
Train: London Fields, Hackney Central, Hackney Downs
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Disclaimer-important information about the Hackney Local Offer
Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.
This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.
Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.