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Royal Society for Blind Children (RSBC) - Hackney Advice Service

52 – 58 Arcola Street,
E8 2DJ
Telephone: 020 3621 3323


The Hackney Advice Service is a new offer from the Royal Society for Blind Children (RSBC).

It is designed to provide parents of vision impaired children or vision impaired young adults over 16, with clear and sensible advice, in an easy hassle-free manner.

When you call the Advice Line you’ll speak to our advisor Erick, who can provide free consultation in areas such as:

  • Housing issues
  • Welfare benefits
  • Employment rights
  • Registering as visually impaired with your local authority
  • Transport and travel, including Freedom Pass, Blue Badge and Motability applications
  • Health & Social Care
  • Disability rights
  • How to access RSBC services

We can also offer free, confidential, practical support for:

  • Form filling
  • Written and online applications
  • Mandatory reconsideration and appeals

If you’re struggling to understand your rights, access what you’re entitled to, or manage your problems, Erick is on hand to help. 

If you need help finding out more about any of the above issues do call us. 

Record Last Updated on: 27/08/2019

Local Offer


What qualifications do staff/volunteers need to deliver your service:

No official qualifications but all staff and volunteers are DBS checked.

Time / Date Details

Time of day


Session Information

Monday to Friday (closed Thursdays) 10:00am – 17:00pm

Other Details


The Hackney Advice Service is free of charge

Who is eligible?

Any blind of partially sighted young person (including those who need to wear glasses to help with vision difficulties) or their families living within the borough of Hackney are eligible for the service. 

Referral required?


Additional Information

Is your organisation a registered charity? Yes

If yes, what is the registered charity number? 307892

What to do if you have a complaint

As a first point of contact please email:

A member of our team will give you a call to discuss any concerns further.

Alternatively you can give us a call on: 020 3198 0225

How to Get Here

Local Bus Numbers: 67, 76, 149, 243, 38,

Tube: Dalston Junction

Train: Dalston Kingsland

Disabled parking: We are unable to offer any parking

Can you provide any transport to or from your service? 

If needed someone will be available to meet you from local transport links.

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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