Autism Family Practitioner

Service details

Who is the Autism Family Practitioner?

The Autism Practitioner, Robert Raby, is a specialist support worker who works with families who have children and young people who are autistic or neurodiverse.

The Autism Family Practitioner works with families with children who have a diagnosis of an autistic spectrum condition or ASC for short.

This includes children and young people with social communication difficulties.

What do they do? 

Robert can come and help you in your home when things are difficult to identify helpful strategies and approaches or introduce you to services that may be helpful.

He may also be able to attend some meetings with other services to help you with discussions about support or difficulties your child or young person may be having related to the impact of their diagnosis.

The amount of time or sessions and nature of the help and intervention will be individually discussed and will be agreed with families and young people directly when contact is first made.

Breathing Space parent carer online group sessions

Have you been given a diagnosis of an Autistic Spectrum Condition for your child or young person in the last 12 months?

Do you need support or advice?

We would like to offer you the space and opportunity to access this support, in a safe and non-judgmental environment.

The group is made up of myself; an Autism Specialist, and the expertise of parents with lived experiences of the condition.

In the group, you will have the opportunity to share and discuss any difficulties you may
be experiencing, or ask any questions you may have.

When do these sessions run?

The group runs in the evenings on the following days for the 2 different age groups. 

  • Thursdays 6:30 pm to 8 pm for children aged 5-10
  • Fridays 6:30 pm to 8 pm for children aged 11-19

Please complete the referral form available in the download section of this page to register your interest

Is there a waiting list for 1:1 help, advice, and support from the Autism Family Practitioner?

There is currently a high demand for this service and there may be a waiting time if you need one-to-one support.

To help families access the support the Autism Practitioner can offer, Robert also runs parent information group sessions in schools and online parent support sessions.

Please ask your child's school if the group sessions are something they offer parents and carers in their setting.

Can anyone else help if I have to wait for this service but need help now?

Yes. Hackney also has specialist services available for children and young people who are autistic and for their families. These services offer training and support in school, drop-in parent-carer information sessions, a Family Coach SEND service, enhanced support to access youth clubs, sibling clubs, one-to-one advice sessions for young people over 16 years of age, and more. 

SEND Local Offer

Training and Experience

Autism Family  Practitioner

Hackney Education funds this post via the Inclusion and Specialist Support Team. 

Contact Name
Robert Raby
Contact Telephone
020 8 820 7449
Contact Email
Local Offer Age Bands
Parents and Carers
SEN Provision Type
  • Targeted
  • Specialist

Who to contact

Contact Name
Robert Raby
Contact Position
Autism Family Practitioner - Inclusion And Specialist Support Team
020 8 820 7449 020 8 820 7449

Where to go

Hackney Integrated SEND Services (office contact)
Hackney Service centre (Third Floor)
1 Hillman Street

E8 1DY

View E8 1DY on a map
Venue Notes

Service delivered in schools, the home or the community as agreed with families and young people. 

Other details

Who is eligible?

The service is free to families of a child or young person who has a diagnosis of an Autistic Spectrum Condition or similar.

There is an open referral policy and referrals are accepted from parents and carers as well as from professionals.

Sessions take place in the families home or at other agreed venues. 

Note: There is a waiting list and after the referral is made there may be a waiting time before a family is seen.


Referral required?


Referral Details

Referrals are accepted from parents and carers as well as from professionals.

To briefly discuss a referral call: 020 8820 7449  

Fill in the referral form available in the download section of this page and return to Robert Raby by email or the address included at the top of this entry. 

What to do if you have a complaint

Services often ask you for feedback about your experience. This is to help them understand how to make sure people they work with have a good experience, do more of what works and change things that don't work well. 

If you want to provide feedback about the service you received you can talk to the person who worked with you or, if you feel more comfortable, a SEND service manager. They will try to help sort out any problems.

If you are still not happy with the service you can raise your concerns formally. This means someone who is not part of the service will look at your feedback or concern and see if anything can or needs to be done to help make things better.

If you need to make a formal complaint you can use the London Borough of Hackney complaints procedure.

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