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City & Hackney Carers Centre

c/o Social Action for Health,
1c Mentmore Terrace,
E8 3DQ
Telephone: 020 8533 0951
Telephone: Fax: 020 8985 0639


Who we are: 

City & Hackney Carers Centre is a service is for unpaid carers (a person looking after a child or adult who is ill, disabled, has a mental illness or has substance misuse issues).

The person being cared for must live in Hackney or the City of London.

What we do: 

The City & Hackney Carers Centre works closely with The Carers Coordination Service which can:

  • Register you as a parent carer
  • Give you a carers cards (cards which give discounts for shops and leisure centres for carers).
  • Send you a quarterly newsletter
  • Give you to an invitation to carers rights days & carers conference events,
  • Refer you to other services with the Carers are the Bedrock partnership (e.g. the City & Hackney Carers Centre)

Find out more: Hackney Carers Coordination Service

The City & Hackney Carer's Centre provides:

  • Information & Advice on Benefits and Carers Rights
  • Form filling including DLA, PIP, ESA and Housing forms
  • Carers needs assessments for carers of people of 18 (assessments for carers with children under 18 are provided by FAST - First Access Screening Team )
  • Counselling
  • Coaching
  • Support groups
  • Training and Courses e.g. First Aid or Moving and Handling courses

The Carer's Centre hosts a wide range of sessions to support the following carers:

  • Valuing Carers Support Group (a group for all carers)
  • Young Adults Carers Workshops
  • Male Carers Support Group
  • LGBT Carers Support Group
  • Mental Health Carers Support Group
  • Turkish & Kurdish Speaking Carers Support Group
  • Somali Women’s Support Group

The carer and cared for have to be 18 or over for full access to all services, however some services (counselling, listen ear sessions, and  benefits advice) are open to all parent carers no matter what the age of their child, and young adult carer events are open to parent carers who are themselves aged 14 -25.

The service works in partnership with Hackney Council and other local and voluntary groups.

The carers centre also support secondary carers, such as siblings.

Find out more: Hackney's carer's card and register



Advocacy services are now provided by: The Advocacy Project

Record Last Updated on: 12/10/2018

Time / Date Details

Time of day


Session Information

Monday to Friday 9:00am - 5:00pm
Phone advice: Monday to Friday 9:30am - 4:30pm

Other Details



Referral required?


Referral Details

Carers can also self- refer via Hackney Carers Coordination Service

How to Get Here

Buses: 48, 55, 106, 253, 254, 394, D6

Train: London Fields

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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