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Cochlear Implanted Children’s Support Group - CICS

PO Box 28843,
Richmond upon Thames,
SW13 0WY
Telephone: 020 8876 8605


Who we are:

The Cochlear Implanted Children’s Support Group (CICS) was set up in 1993 to help families whose children would benefit from being fitted with a cochlear implant.

CICS is run by volunteers and parents who recognise that “there is no one approach that will suit all children”.

 It is the only national voluntary charity for families who’s:

  • child already has a cochlear implant and
  • for those considering a cochlear implant for their deaf child


What we do:

We offer first-hand experience of the difference that cochlear implantation can make to the lives of deaf children and their families.

We can help with issues that surround life for a child that has or is being considered for a cochlear implant.

We aim to provide advice and support pre and post implantation through peer support.

  • Offer contact, information and support based on first-hand experience
  • Put families in touch with others who have relevant experiences to share, eg cause of deafness, additional needs, method of communication, educational provision
  • Provide a quarterly newsletter
  • Organise a regular information day
  • Arrange social events for the whole family
  • Organise activity weekends
  • Host a members’ Facebook page
  • Liaise with other organisations helping deaf children
  • Provide links with other groups as well as adult CI users and some overseas families
  • Raise awareness of cochlear implants
  • Take part in campaigns and research



For parents:

The group offers parents opportunities to:

  • Learn from others who have faced the same issues
  • Gain support and strength by sharing experiences


For Young people:

Many young cochlear implant users are now in mainstream education and may be the only deaf student in their school. Attending CICS events helps children and teenagers:

  • Meet others who face the same challenges
  • Share ideas on coping in the hearing world
  • Feel less isolated
  • Make new friends

Record Last Updated on: 25/10/2018

Local Offer


CICS is an entirely voluntary organisation run by parents whose children have cochlear implants. 

Other Details


Membership is free
CIS is independent and relies entirely on donations, grants, and fundraising to cover expenses.
Fundraising events may have costs associated with them

Who is eligible?

CICS is a group for members.

All members must either:

  • have a child who uses a cochlear implant or
  • Have a child who is being assessed for a cochlear implant

How to Get Here

Our events are advertised to members and take place in various locations. 

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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