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Deaf and Partially Hearing Service - Inclusion and Specialist Support Team

Hackney Learning Trust,
1 Reading Lane,
E8 1GQ
Telephone: 020 8820 7233


Who we are...

This service is a Sensory Team for deaf and partially hearing children and young people and forms part of the wider Inclusion and Specialist Support Team.   

We aim to improve the educational and life outcomes for deaf and partially hearing:

  • babies
  • children  
  • young people

Based at Hackney Learning Trust, the team consists of 4 qualified teachers of the deaf, one of who is the coordinator of the service.

There is also a specialist portage worker, who provides support to children with additional needs and their families at home, working as part of the Sensory team for 3 days.  All staff on the team have British Sign Language qualifications, from Level 1 – Level 3.  

We work closely with the Specialist Speech and Language Therapist for Hearing Impaired Children and colleagues in the Audiology Clinic at Hackney Ark. 

We provide support, advice and information about all aspects of deafness including:

  • language and communication,
  • hearing aids  
  • social and emotional wellbeing

This support, advice and information is provided to families, young people and educational settings. We can also inform parents, children and young people about voluntary organisations supporting deaf children, young people and their families e.g. National Deaf Children’s Society (NDCS) and Remark

Newborn Screening Programme - Pre-School children:

We offer weekly visits to families with babies diagnosed with deafness through the newborn hearing screening test. This test helps to identify babies who have permanent hearing loss as early as possible and means parents can get the support and advice they need right from the start.

Newborn Screening Programme (NHSP)

Monthly drop in for families

The service runs a monthly drop in for families with deaf and partially hearing children aged 0-3 and a half, called Buzzy Bees.

It is held in the playroom at Hackney Ark usually the third Wednesday of the month from 1-3.

As well as meeting other parents, you will have a chance to talk to a range of professionals e.g teachers of the deaf and speech and language therapists.

School age children:

All primary, special and secondary schools in Hackney with deaf pupils have an allocated Specialist Teacher for Deaf and Partially Hearing Children who will meet regularly with the Special Educational Needs Coordinator (SENCO) and monitor the progress of deaf and partially hearing children in the school we:

  • advise staff on strategies for including deaf children
  • support children in their learning; this includes weekly teaching for some children 
  • carry out assessment   
  • contribute to planning meetings, Annual Reviews and Education, Health and Care Plans (EHCP).

The Petchey Academy, a secondary school in Hackney, opened a Deaf Support Base at their school in September 2017. The communication approach is auditory oral.

Find out more: The Petchey Academy

The Deaf and Partially Hearing Service - Inclusion and Specialist Support Team also give information to parents and carers about schools with deaf provisions in neighbouring boroughs:

Post -16:

We continue to support young people when they attend College although we do not offer weekly support to this age group.  We continue to offer advice and support to young people with EHCPs up to the age of 25.

Listening equipment:

Our service offers the loan of a radio aids to all hearing aid wearers in mainstream schools in the borough.  The radio aids are set up and monitored by a technician from the Ewing Foundation

We also offer advice to schools on the purchase of listening equipment useful for children with a mild or unilateral hearing loss who do not wear hearing aids e.g. sound field systems.  These systems are useful for other children in the class e.g. those with glue ear or those with English as a second language.

For information for parents on their rights to practical help from their Local Authority with accessing equipment and communication resources please see this link: NDCS - Know Your Rights: Getting support from your local council

Training for parents and professionals or school staff:

We offer training to parents and school staff – this could be bespoke training around the needs of an individual children, whole school training in deaf awareness and deaf awareness training for pupils.  We provide training on using and looking after hearing aids and radio aids.

Who our services are for:

We provide a service to all children and young people with a permanent sensorineural hearing loss - mild to profound, affecting one or both ears.

We also support children and young people with an ongoing conductive hearing loss where the impact is significant, usually those prescribed with hearing aids.

We offer weekly, monthly, termly or annual visits based on the needs of the child/ young person e.g. level of deafness; how they are getting on at school.  We have a document which explains the level of support we provide.  The level of support is agreed with families and SENCOs and is reviewed regularly.

We send record of visit reports to schools with copies sent to the audiology clinic and other professional working with the child.  This can also be shared with parents.

How to access the service:

Referrals to the service usually come through the following organisations:

  • The Newborn Hearing Screening Programme
  • Audiology Departments at Hackney Ark
  • Great Ormond Street Hospital
  • Royal National Throat, Nose and Ear Hospital 

We often meet parents for the first time at the Audiology Clinic and then keep in touch by phone email and text. 

We work with interpreters whenever needed.

We can provide a range of information sheets on different types of deafness for parents/carers and can send these to schools if helpful. 

Elective Home Education (EHE) Deaf and Partially Hearing (DPH) Team guidance Oct 2019

If a parent/carer elects (decides) to educate their child at home, they take on responsibility for their child’s education. If this is a choice you are making it is advisable to register for EHE once the child reaches compulsory school age - the term after their 5th birthday. Full details of this process are described in: Hackney Learning Trust’s Elective Home Education (EHE) Policy

The Deaf and Partially Hearing (DPH) team will monitor the home provision with a termly or annual visit, depending on the nature and extent of sensory impairment

If the child has an EHC Plan, a personal budget can be requested from the EHC Planning Team. A timetable of education activities, with the costs, must be provided. This will be considered by the EHCP Panel or the EHCP Management Team who make the final decision whether to agree the personal budget or not.

If the education/provision delivered is not considered to be suitable, attendance procedures will be applied.

Record Last Updated on: 15/11/2019

Local Offer


All members of the team regularly update their knowledge and skills through attending specialist training for Teachers of the Deaf.

How to Get Here

Buses: 30, 38, 48, 55, 106, 236, 242, 253, 276, 277, D6

Train: London Fields, Hackney Central, Hackney Downs

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Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

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