Who are we?
Information and Access Team (IAT) is a "front door" service for Adult Social Care.
The service provides information and advice on Adult Social Care services and related issues to the public and other professionals.
What do we do?
The Information and Access team deal mainly with people who are not already getting social care. An initial assessments may be needed to see if support can be provided and if so by who. This may be one of the following:
- An Adult Needs Assessment.
- Initial Contact Assessments for new referrals
- Community Care Assessments for people who may need on-going support.
- Referrals for Targeted Preventative Services (TPS)
- Safeguarding Investigations involving vulnerable adults who are not in receipt of formal care and support.
Signposting and onward referrals
If you are not eligible for an Adult Social Care service the service will give you information about other local services and resources that may be able to help you. These may be health services or other organisation commissioned to work with specific groups of people. The service can make onward referrals if an assessment shows this would help.
Reablement focuses on supporting people to regain their independence, helping them relearn how to do things for themselves rather than having services do things for them.
Reablement services are for people with disabilities and those who are frail or recovering from an illness or injury. The aim is to help people to be able to complete activities like cooking meals, washing and getting about, so they can do things for themselves again, stay independent and live in their own home.
Who else might be involved in providing support to adults?
These council adult services may require a referral:
Record Last Updated on: 17/05/2022