Skip to main content

Children’s Occupational Therapy - Hackney Ark

Hackney Ark,
Down Park Road,
E8 2FP
Telephone: 020 7014 7025


Coronavirus team update

Children’s Occupational Therapy and Physiotherapy Teams at Hackney Ark

Teams are following government guidance and working remotely from home. Hackney Ark is only to be accessed when there is a specific clinical need.  The service administrator Sharon can be contacted Monday – Friday: 02070147025.

Individual therapists already involved in support for individuals are contactable directly via email or work mobiles found in their e-mail signatures.

Both the Occupational Therapy and Physiotherapy teams are still accepting new referrals which are being screened as usual. Referral forms (available in the download section of this page)  should be forwarded directly to the relevant team on one of these e-mails:

Both teams continue to complete screening phone or video calls for all patients who would normally be accepted for new referrals, including EHCP assessments with a timely turnaround. 

Teams have been supporting existing our caseloads on a priority basis according to risk, completing screening calls to identify need and agree appropriate action. Recent contact updates for partners in health services are available as usual via RIO. Interventions are being offered via video call where possible and appropriate. 

The teams are also exploring providing intervention to wider groups of children and families electronically and have recorded our Sensory Workshop for families and can offer this to as an ‘Electronic Version’.

The Children’s Occupational Therapy Service continue to offer home safety assessments for children who meet this criteria. These are  via video or phone calls. Please detail specific risks reported by parents when making the referral.

The Occupational Therapy team's - Equipment information sheet includes details of providers who sell equipment for use at home.

Physiotherapy drop-in consultation slots will replace the drop in session for the time being. These begin again on 11th May via phone or video.  Physiotherapy information flyer - consultation slots, dates and times information for parents-carers.

Who we are...

The Children's Occupational Therapy (OT) team assess children aged 0 - 18 who are experiencing functional difficulties with everyday tasks due to a physical and or neurological disability.

Difficulties may include:

  • self-care – such as dressing, using cutlery
  • school activities - using scissors, changing for PE classes
  • play activities

The team also assess for the following difficulties:

  • co-ordination difficulty
  • sensory difficulty
  • learning difficulty
  • developmental delay

What we do:

The service undertakes assessment and depending on the identified needs of the child, the family are then offered either:

  • advice from professionals within the team
  • a series of treatment sessions and advice to work towards an agreed goal/ outcome

For children with physical disabilities the service assesses and makes recommendations about equipment and adaptations in the school and home environment.

Autism information and advice sessions for parents and carers 

Parent / Carers advice and information workshops for families of children with autism are run at Hackney Ark.

Next Steps - Sessions for families with a child or young person who has a NEW diagnosis of autism. These family workshops are run at Hackney Ark. You may be referred to this service when you receive a diagnosis for your child but can contact the service for dates and more information.


Parents / carers can also find useful tips to help their child develop independence skills here: Children's Occupatiponal Therapy - Independence Skills - Blue Class Flyer

Record Last Updated on: 05/05/2020

Time / Date Details

Time of day


Session Information

Monday to Friday 9am - 5pm

Other Details



Referral required?


Referral Details

Families can self-refer to the service.  Referrals are also accepted from education, health and social care professionals.

Referral Criteria:

The child/ young person must be:

  • Aged 0 –18 years
  • Resident in City or Hackney and/ or attending a school in City or Hackney. If children attend an independent school in City and Hackney then they must also live in City and Hackney to access the service. For children who live in City and Hackney but attend school out of borough, school input needs to be provided by the local service in that area.
  • Experiencing functional difficulties with everyday tasks (e.g. in self-care, school activities, play activities) due to a physical/ neurological disability, co-ordination difficulty, sensory difficulty, learning difficulty or developmental delay.

Referrals for children with difficulties only with handwriting/scissor skills are not accepted – instead traded services are offered to schools to provide support for these children.

Children with learning difficulties/delay are offered assessment and advice.

Criteria for Assessment of the Home Environment Service

The child/ young person must:

  • Be experiencing permanent physical disability (12 months duration)
  • Be under 18 years old 
  • Live in Hackney. This includes respite/foster carer’s homes in Hackney.
  • The young person’s disability is restricting access to and freedom to move around the property and access essential facilities e.g:

-       To get into and out of the dwelling

-       To access the living room, bedroom, bathroom including toileting and washing facilities

-       To access the garden

  • Referrals may also be made for safety issues to ensure safety of the disabled person and other occupants, where commercially available equipment would not solve the issue.  This work is carried out in conjunction with input from physiotherapy, social care and psychology.
  • For children resident in the City, the Corporation of London has its own therapists who provide this service (Tel: 020 7332 3046)

What to do if you have a complaint

Complaints can be made to a clinician or manager in the service or alternatively through the Patient Advice and Liaison Service (PALS).

The service can be contacted on 020 8510 7315 or

How to Get Here

Buses: 30, 56, 276, 149, 67, 76, 243

Train: Dalston Kingsland, Hackney Downs

Parking: limited parking for patients

Your Feedback | The Likes & Dislikes from real parents

Sign in to add feedback

Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

Help & Advice

Back to top