Who we are:
The Education Attendance Service provide advice and guidance to all educational establishments in Hackney regarding regular school attendance and associated legislation.
What we do:
Officers allocated to schools and educational establishments offer outreach work with families where pupils attend erratically.
The service offers statutory intervention regarding:
- poor school attendance
- fixed penalty notices etc.
- Licensing for children in employment, and
- children engaged in entertainment
The service can also offer support to families who elect to educate other than at school.
Find out more: Elective Home Education Service
Record Last Updated on: 14/03/2018
Time / Date Details
Time of day
Monday to Friday 9am - 5pm
Who is eligible?
The service is available to all families of pupils attending Hackney educational establishments, regardless of residence.
Referrals are made by schools, but parents can also self-refer to the service and referrals are accepted from professionals who may be working with children and families where school attendance is a contributory factor.
Find out more on Hackney Learning Trust website: https://www.learningtrust.co.uk/content/attendance
What to do if you have a complaint
If you have any feedback about the service you received – something you like or are not happy with; then do talk about it with the worker or manager in the service, so that they can look at how they deliver their service.
If you have a situation that you are still not happy about then you can raise it formally as part of the London Borough of Hackney complaints procedure; click here for more information.
Can parents & young people buy this service as part of their SEND personal budget?
How to Get Here
Buses: 30, 38, 48, 55, 106, 236, 242, 253, 276, 277, D6
Train: London Fields, Hackney Central, Hackney Downs
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Disclaimer-important information about the Hackney Local Offer
Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.
This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.
Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.