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Outward - Supported Living for Adults with Learning Disabilities

Address:
4 Daneland Walk,
Hale Village,
London,
N17 9FE
E-mail: info@outward.org.uk
Telephone: 020 8980 7101
Website: http://www.outward.org.uk/support11.php

Description

We have a number of supported living services in Hackney for adults with learning disabilities.

The venue listed here is Outward’s main office in Bow. However, our Supported Living Service for adults with learning disabilities are located in Hackney Downs and in Hoxton.

Are you looking for a place to live where you will feel safe, receive help and support with day-to-day life and become more independent?

We have different properties with different levels of support to suit your needs.

Why live in an Outward supported living service?

  • A safe place to live
  • Dedicated and tailored support sessions each week
  • Help accessing the local community
  • 24-hour on-call help and support.

What our customers say...

"I used to live in a women’s refuge. Since I moved to an Outward home, I’ve really come out of my shell" - Wahida, customer since 2012


"Outward staff really care. They are conscientious and are willing to go the extra mile" - Pat, customer since 2013


See our full range of services here... Outward

Record Last Updated on: 11/01/2019

Local Offer

Description

We are a member of/have the following accreditations:

  • Autism Accreditation
  • The British Assessment Bureau ISO9001 and OHSAS18001
  • The British Safety Council
  • Investing in Volunteers
  • Investors in People
  • Mindful Employer
  • The Voluntary Organisations Disability Group (VODG)

All Outward staff go through a rigorous learning and development programme to be prepared to deliver high quality care and support services.

All our training courses are mapped against the standards of the Care Certificate and Manager Induction Standards (MIS).

You can be confident that anyone using our services will be treated with respect and will be supported by well-trained staff who know exactly what they are doing.

Other Details

Costs

The cost of this service will depend on your level of funding
and will be agreed with Hackney Council.

Who is eligible?

Generally, customers who benefit from our Hackney Supported Living Services for adults with learning disabilities should meet these criteria:

  • You have a learning disability and live in Hackney
  • You are looking for supported accommodation
  • You are known to social services for learning disabilities in Hackney
  • You can get funding for your support or already have a personal budget

 

However, there may be exceptions.

Please get in touch using the contact details on this page if you would like to use our Hackney Supported Living Services, or would like to refer someone else for these services.

Referral required?

Yes

Referral Details

To refer someone for our supported living services in Hackney, or for more information about these services, please get in touch using the contact information on this page.

We’ll happily answer any questions.

All referrals go through the Hackney Learning Disabilities Service.

You can contact them on...

Phone: 020 8356 7444 or 020 83567400

Email: learningdisabilitiesduty@hackney.gov.uk  

However, if you have any questions about this service, please contact us directly using the contact information on this page. We are happy to explain more about the service.

What to do if you have a complaint

We have a formal complaints process. You can either ask us for a complaints form or can write your own letter, sending this by email to:

complaints@outward.org.uk

or in writing/by post to:

The Quality Team, Outward, Newlon House, 4 Daneland Walk, Hale Village, Tottenham Hale, London N17 9FE

You can also give us a call on 020 8980 7101 and ask to speak to our Quality Team.

If you want to send us some positive feedback, we would love to hear from you.

Just send us your positive feedback by email to:

quality@outward.org.uk

Can parents & young people buy this service as part of their SEND personal budget?

No

How to Get Here

Clients are not seen at the head office but this is the correct address and contact to find out more about referrals and this service. 

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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