Skip to main content

Integrated Learning Disabilities Service - Adults

Hackney Service Centre,
1 Hillman Street,
E8 1DY
Telephone: 020 8356 7444
Website: Hackney Council Social Care Information


Who we are:

The Integrated Learning Disabilities Service is part of Adult Social Care in Hackney

The Integrated Learning Disabilities Service is for people over 18 years of age who have learning disabilities and who live in Hackney and have a Doctor (GP) in Hackney or City of London. 

They are a multi-disciplinary team which means the team is made up of professionals from different Health and Social Care services.

What we do: 

The team works to meet the requirements of the Care Act 2014.  

The Integrated Learning Disabilities Service will assess whether an adult has a Learning Disability using the eligibility criteria for their service. This will help them understand an individuals need and decide if or what services and support are needed.

Services from the Integrated Learning Disabilities Service could include: 

  • Support with accessing Care Act eligibility assessments
  • Specialist assessment, intervention and support
  • Counselling
  • Assertive outreach service
  • Community resource service
  • Mobility support and advice about aids and adaptations
  • Support in learning new skills
  • Support to communicate better with others

Where appropriate the Integrated Learning Disabilities Service may arrange help and support from the following teams:

  • Social Workers -  social workers from adult services help you decide, plan, agree and put in place the support and care you need (care packages). They regularly look at your 'care package' with you to make sure it is right. If there are safeguarding concerns your social worker can help. They are there to protect and improve the quality of your life.
  • Psychiatry - to assess and understand if you have mental health needs that require some support. 
  • Psychology - offers a safe space to talk about any problems and to help make choices about your own life. It can also assess and provide or teach you strategies to help with behaviours that are not helping you or people around you. 
  • Primary Care Liaison Nurses - are there to help you access primary care services. They can help you with Doctors/ GP appointments and yearly Learning Disability Health Checks. They can also help you make Health Action Plans. 
  • Nursing - this service can help you to get health care support and help with supporting you to have a healthy lifestyle. 
  • Occupational Therapy - therapists from this team can work with you to improve practical skills you need to manage your personal care / looking after yourself and travel skills and make these easier for you to manage yourself. 
  • Physiotherapy - therapists help you find ways to move around and to be more comfortable getting around. 
  • Speech and Language Therapy - therapists can help you with your communication needs, hearing and eating and drinking difficulties.  
  • Dietetics - specialist tube feeding, oral nutrition support to prevent malnutrition, and weight management.


Hackney's - Social Worker for adults with autism

Hackney has a Social Worker within it's Integrated Learning Disabilities Service for adults with autism. 

The Autism Social Worker works only with adults with autism who do not also have a learning disability but who may have social care needs.

Find out more: Hackney's - Social Worker for adults with autism

Record Last Updated on: 16/05/2019

Time / Date Details

Time of day


Session Information

Monday to Friday 9:00 am - 5:00 pm

Other Details


All advice sign posting and assessments are not services that are charged for. However if a client has been assessed as being eligable for council funded support community charges may apply

Who is eligible?

Hackney residents over the age of 18 with a suspected or diagnosed learning disability.

This will be as a result of their assessed IQ and adaptive functioning levels.

The Integrated  Learning Disabilities Service will assess whether an adult has a learning disability and what support they are entitled to, based on an assessment against the eligibility criteria.

Please contact the service for further details or contact Information and Access team  who can provide more advice and assistance if needed

Referral required?


Referral Details

Referrals are accepted from GPs, statutory and voluntary organisations, family and carers but the person being referred must be aware of the referral.

Self-referrals are also permitted.

Referrals should be made on a joint referral form.

Please see the download section of this page to access the form.

The joint referral form is also available from the duty administrator on 020 8356 7400  

What to do if you have a complaint

If you have any feedback about the service you received – something you like or are not happy with; then do talk about it with the worker or manager in the service, so that they can look at how they deliver their service.

If you have a situation that you are still not happy about then you can raise it formally as part of the London Borough of Hackney complaints procedure; click here for more information.

Can parents & young people buy this service as part of their SEND personal budget?


SEND Personal Budget - Notes

Assessments from this service are free of charge. The Intergrated Learning Disablities Service can assess whether you are eligable for a Personal Budget which if agreed means you could choose and buy your service with.

How to Get Here

Buses: 30, 38, 48, 55, 106, 236, 242, 253, 276, 277, D6

Train: London Fields, Hackney Central, Hackney Downs

Limited disabled parking available.

Your Feedback | The Likes & Dislikes from real parents

Sign in to add feedback

Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

Help & Advice

Back to top