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Homerton University Hospital

Address:
Homerton Row,
Hackney,
London,
E9 6SR
E-mail: huh-tr.Enquiries@nhs.net
Telephone: 020 8510 5555 (main switchboard)
Website: www.homerton.nhs.uk

Description

Who we are

Homerton Hospital is an NHS service run by Homerton Foundation Trust.

Most services provided within the hosptial will be through a referral made by your GP. Information about services can be found on the hosptials website: www.homerton.nhs.uk/patients-visitors

For other enquires: www.homerton.nhs.uk/contact-us


What we do

The hospital provides:

  • accident and emergency care (A&E)
  • medical/surgical treatment
  • rehabilitation care for individuals who are ill or injured
  • community services that treat and monitor people in the community rather than in hospital

If you have to stay in Homerton Hospital for treatment or monitoring, you will be given a welcome pack when you arrive providing you with essential information about ward routines, controlling infections, meals, visiting times and more.


If you are new to Hackney and looking for a GP you can find one near you on the NHS website: www.nhs.uk/Service-Search/GP


GPs or patients who would like to be referred to have your baby at the Hospital can call the Maternity Helpline: 020 8510 5955 from 10am - 6pm, 7 days a week.


Homerton Psychological Medicine is an emergency mental health service based at A&E in Homerton Hospital for people with mental health problems. Click here for more information.

Notes

If you have a disability and would like to inform the emergency department that you will be attending please contact the ‘phone ahead’ number:

0208 510 5793 between 9am - 9pm 

OR

At all other times to speak to one of our Non Clinical Navigators or Emergency Department Receptionists.

0208 510 7120 

We can then prepare for your arrival and ensure that any resources needed can be put in place if available or appropriate before you arrive.

Record Last Updated on: 15/08/2019

Time / Date Details

Session Information

The hospital is open 24 hours a day.
Most visiting times on the main wards are between 11am - 12noon then 4pm - 8pm

Other Details

Referral required?

Yes

Referral Details

Self-referral for the following services:

  • Maternity
  • Accident & Emergency (A&E)
  • The sexual health department

For all other services a GP /doctor or consultant referral has to be made through the internal system. 

Additional Information

Exisiting appointments


If you wish to change, cancel or have any queries about your appointment please contact:

020 8510 5544 for hospital enquiries (Central Bookings)

020 7683 4676 for community enquiries (Clinical Assessment Service)

What to do if you have a complaint

If you have a concern about the care you or a relative or friend is receiving you should talk to the person in charge of your care or the manager of the department.

If you prefer to discuss your concern with someone independent of your care team then you can contact our Patient Liaison and Advice Service (PALS).

The PALS team can help resolve queries and concerns quickly and if you are not happy with the outcome then they can advise you on our formal complaints process.


PALS

Homerton University Hospital NHS Foundation Trust

Homerton Row

London E9 6SR


e-mail: huh-tr.pals.service@nhs.net

Phone: 020 8510 7315 - out of office hours voicemail service available

Textphone: 07584 445 400

Web: www.homerton.nhs.uk/patient-advice-liaison-service-pals

How to Get Here

Buses: 26, 30, 236, 242, 276, 308, 394, 425, 488, W15

Train: Homerton

Parking: Free limited parking

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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