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Health Visiting Service


Who are we?

Health visitors are nurses or midwives with specialist training in family and public health. We help parents and their families to improve health and wellbeing during pregnancy, after the birth and all the way through until your child is five.

Who do we work with?

We work as part of a wider health team which includes nursery nurses, GPs, midwives, paediatricians, psychologists, speech therapists and other health professionals. We also work closely with Children’s Centre staff, family support workers, and Children’s Social Care.

Where will you see us?

You will meet us in your home or in local Well Baby Clinics, your GP’s surgery, Children’s Centre or in an Early Years setting. We offer you and your child five health and developmental appointments as part of the Department of Health “Healthy Child Programme”. We are here to help, listen, understand your needs and work in partnership with you to give your family the best start.

When will we see you?

• Pregnancy – after 28 weeks you will be contacted by our team

• 10 – 14 days after the birth of your baby

• 6 to 8 weeks

• 8 to 12 months

• 27 months.

What we offer...

Drop-in Well Baby Clinics (you can attend without an appointment)

Scheduled appointments

We can talk about the following for you and your family:

  • breastfeeding
  • milk and food for babies, toddlers
  • and older children
  • sleep
  • understanding crying
  • managing childhood illnesses
  • your child’s development
  • your wellbeing as parents
  • understanding your child’s behaviour
  • play and stimulation
  • talking to your baby and child

Extra support when you need it...

Our service is for the whole family. We know that being a parent or carer can be very hard; particularly if you are feeling low, anxious, or that you cannot cope.

Your health visitor can give you support and provide advice on:

• your and your family’s emotional health and wellbeing

• any additional health and developmental needs your baby or child might have

• developing a relationship with your baby

• domestic abuse

• drug and alcohol problems

• changes in your family life.

If you are worried about your child's or family’s safety you can ask us for help.

We work together with local services and parents to provide support, including safeguarding our local families and children.

Record Last Updated on: 03/04/2019

Time / Date Details

Time of day


Session Information

Monday to Friday 9am - 5pm

Other Details



Who is eligible?

Health visiting is a universal service offered to all parents living in the City of London and the London Borough of Hackney.

Phone: 020 7683 4219

What to do if you have a complaint

Your feedback is very important to us.

If you would like to comment on your care or have any suggestions on how the service could be improved please write to:

Senior Nurse Health Visiting and Early Years
2nd Floor, D Block, St Leonard’s
N1 5LZ

Alternatively complaints can be made to a clinician or manager in the service or alternatively through the Patient Advice and Liaison Service (PALS).

The service can be contacted on 020 8510 7315 or

Or write to:

Complaints Service

Homerton University Hospital NHS Foundation Trust

Homerton Row


E9 6SR 

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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