Outward

Service details

Hello from Outward!

We are a forward-thinking and inclusive charity that works across ten London Boroughs including Hackney. We support people to live with dignity and purpose and have been doing what we do for over 40 years.

Outward umberella entry photos x 4

We support: people with learning disabilities, including a specialised service that supports people on the autism spectrum, older people, people with mental health issues, and young people at risk.

We have a number of services that benefit young people aged between 18-25 with Special Educational Needs and/or Disabilities (SEND). 

These are:

Please do get in touch to ask us any questions you may have.

We look forward to hearing from you! 

SEND Local Offer
Local Offer Age Bands
Young Adults 18 - 25
SEN Provision Type
  • Targeted
  • Specialist

Who to contact
Telephone
020 8980 7101 020 8980 7101
E-mail
info@outward.org.uk
Website
http://www.outward.org.uk/
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Where to go
Address
Outward - Head Office
4 Daneland Walk
Hale Village
London
Postcode

N17 9FE

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Venue Notes

Clients are not seen at the head office but this is the correct address and contact to find out more about referrals and this service. 

Time / Date Details
Time of day
  • Morning
  • Afternoon

Other details
Who is eligible?

Our support services are for young people aged 18+, though our Specialist Outreach Support for Adults on the Autistic Spectrum can support young people under 18 who are transitioning from children’s to adult services.

Referral required?

Yes

Referral Details

There will be a slightly different referral route for each of our services, so please visit the individual pages to learn more.

Additional Information

We are a member of/have the following accreditations:

  • Autism Accreditation
  • The British Assessment Bureau ISO9001 and OHSAS18001
  • The British Safety Council
  • Investing in Volunteers
  • Investors in People
  • Mindful Employer
  • The Voluntary Organisations Disability Group (VODG)

All Outward staff go through a rigorous learning and development programme to be prepared to deliver high quality care and support services.

All our training courses are mapped against the standards of the Care Certificate and Manager Induction Standards (MIS).

You can be confident that anyone using our services will be treated with respect and will be supported by well-trained staff who know exactly what they are doing.

What to do if you have a complaint

We have a formal complaints process. You can either ask us for a complaints form or can write your own letter, sending this by email to:

complaints@outward.org.uk

or in writing/by post to:

The Quality Team, Outward, Newlon House, 4 Daneland Walk, Hale Village, Tottenham Hale, London N17 9FE’

You can also give us a call on 020 8980 7101 and ask to speak to our Quality Team.

If you want to send us some positive feedback, we would love to hear from you.

Just send us your positive feedback by email to:

quality@outward.org.uk

Can parents & young people buy this service as part of their SEND personal budget?

Yes

SEND Personal Budget - Notes
Some of our services can be brought with a personal budget. See individual entries or contact us for more information.

Costs
  • The different services we provide will have different costs (some are free!)
  • please visit the individual service pages to find out more.

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Disclaimer
Read our disclaimer - important information about Hackney SEND Local Offer and FIS

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