Hello from Outward!
We are a forward-thinking and inclusive charity that works across ten London Boroughs including Hackney. We support people to live with dignity and purpose and have been doing what we do for over 40 years.
We support: people with learning disabilities, including a specialised service that supports people on the autism spectrum, older people, people with mental health issues, and young people at risk.
We have a number of services that benefit young people aged between 18-25 with Special Educational Needs and/or Disabilities (SEND).
Please do get in touch to ask us any questions you may have.
We look forward to hearing from you!
Record Last Updated on: 11/01/2019
Time / Date Details
Time of day
The different services we provide will have different costs (some are free!)
please visit the individual service pages to find out more.
Who is eligible?
Our support services are for young people aged 18+, though our Specialist Outreach Support for Adults on the Autistic Spectrum can support young people under 18 who are transitioning from children’s to adult services.
There will be a slightly different referral route for each of our services, so please visit the individual pages to learn more.
We are a member of/have the following accreditations:
- Autism Accreditation
- The British Assessment Bureau ISO9001 and OHSAS18001
- The British Safety Council
- Investing in Volunteers
- Investors in People
- Mindful Employer
- The Voluntary Organisations Disability Group (VODG)
All Outward staff go through a rigorous learning and development programme to be prepared to deliver high quality care and support services.
All our training courses are mapped against the standards of the Care Certificate and Manager Induction Standards (MIS).
You can be confident that anyone using our services will be treated with respect and will be supported by well-trained staff who know exactly what they are doing.
What to do if you have a complaint
We have a formal complaints process. You can either ask us for a complaints form or can write your own letter, sending this by email to:
or in writing/by post to:
The Quality Team, Outward, Newlon House, 4 Daneland Walk, Hale Village, Tottenham Hale, London N17 9FE’
You can also give us a call on 020 8980 7101 and ask to speak to our Quality Team.
If you want to send us some positive feedback, we would love to hear from you.
Just send us your positive feedback by email to:
Can parents & young people buy this service as part of their SEND personal budget?
SEND Personal Budget - Notes
Some of our services can be brought with a personal budget. See individual entries or contact us for more information.
How to Get Here
Clients are not seen at the head office but this is the correct address and contact to find out more about referrals and this service.
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Disclaimer-important information about the Hackney Local Offer
Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.
This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.
Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.