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The Advocacy Project

The Advocacy Project - Hackney,
We Work,
115 Mare Street,
E8 4RU
Telephone: 020 8969 3000


Who we are:

The Advocacy Project believes that when an individual has a voice, understands their rights and makes choices, real change can happen.

Advocacy helps by supporting marginalised people to speak up, understand their rights and make choices.

Everyone has the right to influence the decisions that affect their lives.

What we do:

The Advocacy Project offer advocacy and user involvement services to support people to stand up for their rights and have a say on the issues that matter to them.

User involvement enables people to actively improve the services they use and influence policy.

We support people to be involved in every aspect of their services, from individual care to planning, management and evaluation.

What is advocacy?

Definitions - Advocacy supports people to express their point of view and have it taken seriously.

Advocacy helps people speak up about things that are important to them. Sometimes people need support expressing what they want to say and having their point of view taken seriously.

An Advocate is there to be on someone’s side. They can help a person access information, explore options, and understand their rights – so they can make the decisions they want about their life.


Types of advocacy

We are experts in different forms of advocacy. We provide statutory and non-statutory advocacy.

Our advocates work under the:

Statutory advocacy - Statutory advocacy means a person is legally entitled to an advocate because of their circumstances. This might be because they’re being treated under the Mental Health Act or because they lack the mental capacity to make their own decisions. It also covers certain people who are in the care of the NHS or local authority, including prisoners.

Non-statutory advocacy - These services continue to play an important role, providing advocacy where vulnerable people fall outside of the eligibility criteria for statutory provision.

What do advocates do?

Advocates spend time getting to know a person so they can support the individual to put forward their views and preferences. They won’t give advice, or make decisions for someone.

They might support by:

  • being there at meetings
  • helping a person make contact with the right people
  • speaking for them in situations where they don’t feel able to speak for themselves.


The Advocacy Project – Hackney Mental Health Voice

Record Last Updated on: 25/05/2018

Local Offer

  • Advocacy QPM Award 
  • Disability Confident Employer
  • Mindful Employer
  • 4 pi National Involvement Standards

Time / Date Details

Time of day


Other Details



Who is eligible?

Please view or download our referral pack for full details

Referral required?


Referral Details

Phone: 020 8969 3000 


online referrals:

What to do if you have a complaint

We welcome your feedback, comments and complaints so we can continually improve our services.

You can read our feedback policy or watch our short video in British sign language.

How to Get Here

Train: London Fields

Tube: Bethnal Green

Bus: 236, 254, 106, 55. 48, 26, 388, 

General meter parking on local streets

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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