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The Right Choice - Connect Hackney

Address:
The Ivy Centre,
St Leonards,
Nuttall Street,
Hackney,
London,
N1 5LZ
Telephone: 020 8510 5158
Website: www.homerton.nhs.uk/rightchoice

Description

Notice: From Monday 16 March, access to Homerton Sexual Health is via telephone assessment only. This applies to both walk-ins and people with a pre-booked appointment.

People should not come to the sexual health clinics before they have been assessed over the telephone. They should ring first to arrange a telephone consultation, and a member of staff will return their call.

The single point of access by phone 020 7683 4103

People are encouraged to use the online testing service SHL visit: www.shl.uk

Up-to-date information can be found on our webpage: www.homerton.nhs.uk/sexual-health


Who we are...

The Right Choice is a confidential sexual health service for people with learning disabilities.

You can come to the service to get advice and information about your sexual health from a health advisor.

People  with learning difficulties of all ages can attend and are welcome to come by themselves or to bring someone with them for support.


What we do...

This service offers:

  • information and advice about having safe sex
  • testing and treatment for STIs (sexually transmitted infections)
  • HIV testing, advice and counselling
  • free condoms and full contraception services
  • relationships advice and information

Notes

Patients can also attend the sexual health service during regular clinic hours at this service or other sexual health services, but Right Choice clinic appointments will give more time if needed.

Homerton Hospital - Department of Sexual Health

Clifden Centre - Homerton Sexual Health Service

Record Last Updated on: 17/03/2020

Local Offer

Description

All healthcare staff working in this service are appropriately trained and qualified for the area that they work in.

Time / Date Details

Time of day

Afternoon

Session Information

Right Choice Clinic - appointment times:
Monday afternoon 1pm - 3pm (by appointment only)

Other Details

Costs

Free NHS provision

Who is eligible?

People of all ages with learning difficulties can attend and are welcome to come by themselves or to bring someone with them for support if they want to.

Parents, carers and professionals can also book appointments for advice and support.

Referral required?

No

Referral Details

Referral is not necessary. Patients, parents, carers and professionals can phone or e-mail for a Right Choice clinic appointment.

Patients can also come to the general sexual health clinic without an appointment in regular clinic hours.

Calls on: 020 7683 4103 or email: rightchoice@homerton.nhs.uk

What to do if you have a complaint

Complaints will be listened to and addressed at the earliest opportunity preferably by the person initially hearing the complaint. If a concern cannot be resolved by this person it will be passed on to one of the management team.

Complaints can be made to a clinician or manager in the service or alternatively through the Patient Advice and Liaison Service (PALS).

The service can be contacted on 020 8510 7315 or homerton1.pals@nhs.net

Feedback cards are available in most clinic rooms for patients to give feedback positive or negative and anonymously if needed.

Can parents & young people buy this service as part of their SEND personal budget?

No

SEND Personal Budget - Notes

This is a free NHS service

How to Get Here

Buses: 67, 149, 242, 243, 394

Train: Hoxton or Haggerston Overground stations (both 5-7 minutes’ walk from clinic)

Parking: Disabled parking available

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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