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Sensory Team

Hackney Service Centre,
1 Hillman Street,
E8 1DY
Telephone: 0208 356 6262 - Access and Information Team


Who we are:

The Sensory Team is based within Hackney’s Adult Social Care Services and is for people who are:

  • visually impaired
  • deaf or hard of hearing
  • both of the above

Children and young people who are visually impaired, deaf or hard of hearing will receive support from the Inclusion and Specialist Support Team at Hackney Learning Trust

What we do:   

The service aims to give practical information and advice about the registration process and about help, support or services available locally and nationally.

Hackney Sensory Team holds and maintains the Sensory Impairment Registers of Sight Impaired (Partially Sighted) or Severely Sight Impaired (Blind) people who are living in Hackney..

In order to be registered as sight impaired, children and young people needs to visit a Consultant Ophthalmologist (an eye specialist) who will conduct an eye test and complete a Certificate of Vision Impairment (CVI). Referrals to The Sensory Team can be accepted on the receipt of a CVI.

The Sensory Team provides specialist equipment to aid mobility, communication & daily living in response to assessed needs.

We run a drop-in clinic every Thursday 10am – 12noon. Please ask at reception at the Hackney Service Centre for room G.45


Hackney Sensory Team offer to visually impaired children and young people:

We ensure that children and young people are known to Hackney Learning Trust’s:

  • Specialist Teacher for Visual Impairment
  • Habilitation and Mobility Specialist - Darren Kail - 

We provide general advice on:

  • services,
  • concessions / entitlement and
  • signposting to sight loss organisations


Organisations and services that children and young people may be signposted to include:  

Royal Society for Blind Children



Find out more:   Visual Impairment – guide to services

Record Last Updated on: 20/04/2018

Time / Date Details

Time of day


Session Information

Monday to Friday 9am - 5pm
The Sensory Team holds a drop-in clinic every Thursday 10am – 12noon
Please ask at reception for room G.45

Other Details



Referral required?


Referral Details

Via Hackney Ark Resource Centre for children’s sensory referrals

What to do if you have a complaint

If you have any feedback about the service you received – something you like or are not happy with; then do talk about it with the worker or manager in the service, so that they can look at how they deliver their service.

If you have a situation that you are still not happy about then you can raise it formally as part of the London Borough of Hackney complaints procedure; click here for more information.

Can parents & young people buy this service as part of their SEND personal budget?


How to Get Here

Buses: 48, 55, 106, 253, 254, 236, 276, 394

Tube: Bethnal Green

Train: Hackney Central, Hackney Downs

Parking: Pay & Display, disabled parking

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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