Community Paediatricians at Hackney Ark

Service details

Who are we? 

Community paediatricians are specialist children's doctors who take a key role in the supervision and coordination of care for individual children and young people and their family. The team is made up of eleven consultants and six supporting paediatricians.

Services and clinics are based at Hackney Ark and New City College Hackney.

Some are also delivered in other community venues and schools including special schools in Hackney. 


What do we do? 

We coordination care for individual children or young people including assessments to identify needs and review and monitoring if appropriate. The service only sees children and parents who have an appointment at an assessment or monitoring clinic such as: 

Referrals to these clinics must be made by professionals who may do this using the MARs (Multi Agency Referrals) process. 

We ask that you do not bring siblings (brother or sisters) to your appointment. This is so both the parent and the paediatrician can fully focus on the child or young person who is being assessed, monitored or reviewed.  

SEND Local Offer

Local Offer Age Bands
Early Years and Pregnancy 0-4
Primary 4 -10
Secondary 11-14
Preparing for Adulthood 14-18
SEN Provision Type
  • Targeted
  • Specialist

Who to contact

Telephone
020 7014 7000 020 7014 7000 020 7014 7004 020 7014 7004 020 7014 7180 020 7014 7180

Where to go

Address
Hackney Ark
Downs Park Road
Hackney
London
Postcode

E8 2FP

View E8 2FP on a map
Venue Notes

Buses

30, 56, 67, 76, 149, 243, 276,

Train

Dalston Kingsland, Hackney Downs

Parking

The car park has 10 car spaces including two spaces for disabled drivers along with motorcycle and bicycle spaces. Parking is restricted to clients and service users only.

Service users will need to use the entry-phone to alert the main reception of their arrival and will then be permitted to enter the car park. Anyone using the car park does so at their own risk.

There are on street parking bays opposite the building.

Reception can ring for cabs for patients.

Transport to Services

Consideration may be given to the use of hospital transport in very exceptional circumstances and is dependent on the mobilty needs of the child or young person or their carer. 

Time / Date Details

Session Information
By appointment only

Other details

Who is eligible?

Access criteria may be different for the different clinics run by the Community Paediatricians at Hackney Ark but their services are primarily for children and young people who live in City and Hackney and are registered with a local GP.

You can view the criteria for each clinic via the links to their specific information included above. 

Referral required?

Yes

Referral Details

Referrals are accepted primarily from health professionals but for some clinics referrals are accepted from partners in social care and education services.

Referrals can be made to Hackney Ark for the following clinics:

  • Development and disability
  • Complex Communication
  • Pre-term follow up
  • Vision
What to do if you have a complaint

If you have a concern about the service you have received please speak to the person who has been working with you so that they can try to address your concerns. 

If that does not help you can arrange to contact the service’s management team via the admin team.


If you prefer to discuss your concern with someone independent of your care team then you can contact our Patient Liaison and Advice Service (PALS).

The PALS team can help resolve queries and concerns quickly and if you are not happy with the outcome then they can advise you on our formal complaints process.


PALS

Homerton University Hospital NHS Foundation Trust

Homerton Row

London E9 6SR


e-mail huh-tr.pals.service@nhs.net

Phone 020 8510 7315 (Out of office hours voicemail service available)

Textphone 07584 445 400

Web https://www.homerton.nhs.uk/patient-advice-liaison-service-pals

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Disclaimer

Read our disclaimer - important information about Hackney SEND Local Offer and FIS

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