Most people receive an initial telephone assessment within two weeks. After your initial assessment, we will agree on a treatment plan with you and book your next appointment.

Talking therapies don’t have to be through regular face-to-face meetings. We also provide help over the phone, online, or in groups.

Specialist therapists, advisers, and other professionals help you get the support that’s right for you. They will talk with you to find out what matters and what you want to achieve and help you work towards your own goals.

If anxiety or depression is affecting you at work or making it hard for you to find work, then The City and Hackney NHS Talking Therapies service has an Employment Advice Team who can help you while you are receiving treatment.

Whether you have a job or are trying to find one, work can have a big impact on how you feel. If you’re receiving treatment with us, specialist Employment Advisers can also offer advice and practical support on applying for jobs, preparing for interviews, and dealing with workplace problems. 

One of our Employment Advisors is based at the Mare Street JobCentre every two weeks. Job Centre Work Coaches can refer their customers to us through this route if clients would prefer that to self-referral.

We recognise that we need to make tried and tested evidence-based therapies accessible to people who identify as autistic and or neurodivergent.  For example,

• if you don’t like making eye contact, we don’t need you to
• if you want to ask for help but find too much information overwhelming, then we’ll try to adapt our sessions to fit your needs. 

At the City and Hackney NHS Talking Therapies service we aim to give all individuals:

• the opportunity to be understood,
• to be able to talk about their thoughts honestly and reflect on their difficulties without the fear of feeling judged. 

All of our staff are trained to deal with a range of problems respectfully and sensitively. Contact us to find out more about what we do or look on our website here.