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Parent and carer resource page

Special Educational Needs and Disability - the law The 2014 Children and Families Act paved the way support is given to children and young people with Special Educational Needs and or Disability (SEND) in England. Relevant legal changes are set out in the Children and Families…

How to complain about schools or services run by Hackney Learning Trust

Complaints about education settings (schools, colleges, nurseries, early years providers) School governors (governing bodies) are required by law to have systems in place to deal with complaints relating to the school or the provision of community facilities or services at the school.  If you wish…

How to complain about a health service...

Complaining about a health service Making a complaint helps organisations learn lessons from mistakes and stops them from happening again to you or other people.  You can get help to make a complaint about something that was not right about the service you recieved from…

How to make a complaint to do with Children's Social Care...

Complaining about a Social Care  or a local authority service or department  A formal complaint is the way you can tell a service that you are not happy or satisfied about something that they did or didn't do.  Formal complaints about council services must be…

What to do if you need to complain about Hackney's Local Offer or a service on it

You can see more information about what Local Authorities are supposed to do about disagreements and complaints in Chapter 11 of the SEND Code of Practice 2015 Making a complaint can help organisations learn lessons from the mistakes and prevent them from happening to anyone…

Success for young people on Supported Internships in Hackney...

During the last two years, Hackney Learning Trust has been working in partnership with some of the UK’s leading providers of supported employment services to run Supported Internship Programmes for young people with SEND (Special Educational Needs and Disability).  Last year over 70% of the…

Education Health and Care Assessments and Plans (EHCPs) information questions and answers...

Before an agreement is reach that an EHC Plan is necessary an Education, Health and Care needs assessment must take place. Not every child with additional needs will be given or need an Education Health and Care Plan. Education, Health and Care Plans (EHCPs) are legal…

Resources page for SENCOs, SEND professionals and others

Since the reforms each local authority has been required to put all relevant SEND information in one place. In Hackney this is here on Hackney's Local Offer website.  SEND services are changing rapidly in response to new requirements. We aim to have the most relevant…

Support and development SEND services for schools and settings...

Special Educational Needs and Disabilities services available to nurseries, school’s and other education or training settings: Hackney Learning Trust provides a wide range of services for schools and other settings to help them support pupils with additional needs and disabilities. These range from training for…

Bullying - information and support

Bullying - children and young people with SEND The internet has huge benefits to all young people including young people with SEND. However children and young people with disabilities are at an increased risk of being bullied including in online environments.   The charity Mencap ran a…
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