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How to make a complaint to do with Children's Social Care...

Complaining about a Social Care  or a local authority service or department  A formal complaint is the way you can tell a service that you are not happy or satisfied about something that they did or didn't do.  Formal complaints about council services must be…

School transport for children and young people with SEND

Some children who have SEND needs may be entitled to free school transport assistance if on completion of a transport application form they meet the travel assistance criteria in one of more of the following categories: they have special educational needs, disability or mobility problems…

Consultations and engagement opportunities...

On this page of Hackney's Local Offer website you can find out about current engagement opportunities, pilot projects, piolt schemes or SEND relevant policies that are being consulted on.  You can look at the information made available or attend events to find out more, then make comments…

What to do if you need to complain about Hackney's Local Offer or a service on it

You can see more information about what Local Authorities are supposed to do about disagreements and complaints in Chapter 11 of the SEND Code of Practice 2015 Making a complaint can help organisations learn lessons from the mistakes and prevent them from happening to anyone…

Types of school places for children with SEND

All children are entitled to an education. Different school options suit different children with different needs but all schools should be welcoming to students with SEND. Schools should use their best endeavours to make sure students with SEND are appropriately supported and make reasonable adjustments…

How to complain about a health service...

Complaining about a health service Making a complaint helps organisations learn lessons from mistakes and stops them from happening again to you or other people.  You can get help to make a complaint about something that was not right about the service you recieved from…

Parent and carers resource page

Special Educational Needs and Disability - the law The 2014 Children and Families Act paved the way support is given to children and young people with Special Educational Needs and or Disability (SEND) in England. Relevant legal changes are set out in the Children and Families…

Education Health and Care Plans (EHCPs) information questions and answers...

Education, Health and Care Plans (EHCPs) are legal documents that describe a child or young person's special educational, health and social care needs. They explain the extra help that will be given to meet those needs and explain how the help will support a child…

Resources page for SENCOs, SEND professionals and others

Since the reforms each local authority has been required to put all relevant SEND information in one place. In Hackney this is here on Hackney's Local Offer website.  SEND services are changing rapidly in response to new requirements. We aim to have the most relevant…

Post 16 funding information

Disabled Students Allowance (DSA): As a higher education student living in England, you can apply for a Disabled Students’ Allowance (DSA) if you have a disability such as a: long-term health condition mental health condition specific learning difficulty, eg dyslexia Disabled Students’ Allowances (DSAs) are…
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