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You said, We did

We want this SEND information and website to be helpful and meaningful to you. The views of parent-carers and children and young people with SEND are important. We want to help make sure that your views about services are heard and make a difference. Parents,…

Complaints, comments, compliments and feedback

We want to know what you think of Hackney's Local Offer website and the information we have added to it. If you have a concern, complaint or compliment please contact us. Page last updated 23/04/21

Personal Budgets for Education

Personal Budgets for education Hackney Learning Trust will consider requests for personal education budgets on a case by case basis. In section J of the Education health and Care plans there will be a specified amount that could be a personal budget. This amount is…

Needs Assessments - Adult Social Care

How do adult services in Hackney understand and agree if a young adult needs support? Adult services are different from children's services and have different thresholds of eligibility. Before support from adult services can be arranged they will need to understand your needs. This means…

Success for young people on Supported Internships in Hackney...

During the last two years, Hackney Learning Trust has been working in partnership with some of the UK’s leading providers of supported employment services to run Supported Internship Programmes for young people with SEND (Special Educational Needs and Disability).  Last year over 70% of the…

Post 16 further education, training and study options explained

There are a range of Post 16 options availble for young people. UCAS has produced a helpful guide that explains more about different types of further study and post 16 options available to young people: Which qualifications are right for me?   The following explanations may…

How to complain about a health service...

Complaining about a health service Making a complaint helps organisations learn lessons from mistakes and stops them from happening again to you or other people.  You can get help to make a complaint about something that was not right about the service you recieved from…

How to make a complaint to do with Children's Social Care...

Complaining about a Social Care  or a local authority service or department  A formal complaint is the way you can tell a service that you are not happy or satisfied about something that they did or didn't do.  Formal complaints about council services must be…

What to do if you need to complain about Hackney's Local Offer or a service on it

You can see more information about what Local Authorities are supposed to do about disagreements and complaints in Chapter 11 of the SEND Code of Practice 2015 Making a complaint can help organisations learn lessons from the mistakes and prevent them from happening to anyone…

Preparing for adulthood – friends, relationships and communities

Young people with SEND say that while employment, independent living and housing are important, having friends and good social lives is the most important part of their lives. Young people with additional needs and disability alongside their non-disabled peers have the right to choose to: have…
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