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What is Person Centred Planning?

Person centred planning, sometimes referred to as PCP aims to... Put the parent and child or young person is at the heart of the process Highlight the child or young person’s strengths and interests Take a ‘tell us once’ approach to families sharing information with…

Personal Budgets for Education

Personal Budgets for education Hackney Learning Trust will consider requests for personal education budgets on a case by case basis. In section J of the Education health and Care plans there will be a specified amount that could be a personal budget. This amount is…

How to complain about schools or services run by Hackney Learning Trust

Complaints about education settings (schools, colleges, nurseries, early years providers) School governors (governing bodies) are required by law to have systems in place to deal with complaints relating to the school or the provision of community facilities or services at the school.  If you wish…

How to make a complaint to do with Children's Social Care...

Complaining about a Social Care  or a local authority service or department  A formal complaint is the way you can tell a service that you are not happy or satisfied about something that they did or didn't do.  Formal complaints about council services must be…

School transport for children and young people with SEND

Some children who have SEND needs may be entitled to free school transport assistance if on completion of a transport application form they meet the travel assistance criteria in one of more of the following categories: they have special educational needs, disability or mobility problems…

How to complain about a health service...

Complaining about a health service Making a complaint helps organisations learn lessons from mistakes and stops them from happening again to you or other people.  You can get help to make a complaint about something that was not right about the service you recieved from…

Consultations and engagement opportunities...

On this page of Hackney's Local Offer website you can find out about current engagement opportunities, pilot projects, piolt schemes or SEND relevant policies that are being consulted on.  You can look at the information made available or attend events to find out more, then make comments…

What to do if you need to complain about Hackney's Local Offer or a service on it

You can see more information about what Local Authorities are supposed to do about disagreements and complaints in Chapter 11 of the SEND Code of Practice 2015 Making a complaint can help organisations learn lessons from the mistakes and prevent them from happening to anyone…

Types of school places for children with SEND

All children are entitled to an education. Different school options suit different children with different needs but all schools should be welcoming to students with SEND. Schools should use their best endeavours to make sure students with SEND are appropriately supported and make reasonable adjustments…

What's On?

Want to know what's happening in and around your local area? Looking for something to do?  Going out and meeting other people is an important part of life for everyone.There are lots of different activities, opportunities and groups for families and young people living in…
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