Disabled Children’s Service
Service details
Who are we?
Hackney's Disabled Children’s Service is a specialist social work service providing social care support for families who have disabled children.
What do we do?
The service:
- undertakes assessments of the child, young person, family and carers
- provides social care support to children and young people who are disabled and their families
- provides support early on before a situation has time to develop and have serious consequences for the disabled child, or young person, and their family
How can we help you?
Advice and Information
Families and professionals who need a short discussion or advice can call the duty line (0208 356 6789) to speak to a social worker in the team.
This is for advice and is not a referral.
Referrals must be made through Hackney MASH (Multi-Agency Safeguarding Hub).
Child and Family Needs Assessments
The Disabled Children’s Service undertakes a Child and Family Needs Assessment (also known as a section 17 assessment under the Children's Act) to see what support the family needs. These assessments may include a Carers Assessment.
Assessments may identify that a support package in the form of Direct Payments, or through an approved care agency would help the family. Interim support can be provided during the assessment if needed.
After the assessment families can receive:
- Help with personal care and social activities
- Help from Hackney's Short Breaks Service
Carer’s Assessments for carers of disabled children
There is a legal duty on local authorities to assess any carer who requests a "Carer’s Assessment" or who appears to need support.
Parents of a disabled child can request a "Carer’s Assessment" whether or not their child has a care package.
The assessment will look at the impact the care and support you provide is having on your own well-being and other important aspects of your life. If you are a carer and you need some support, the council can give you more information and advice on how the assessment process works.
SEND Local Offer
- Local Offer Age Bands
-
Early Years and Pregnancy 0-4
Primary 4 -10
Secondary 11-14
Preparing for Adulthood 14-18 - SEN Provision Type
-
- Targeted
- Specialist
Who to contact
- Telephone
- 020 8356 6789 / 020 8356 4865 020 8356 6789 / 020 8356 4865 Duty Line 020 8356 6789 Duty Line 020 8356 6789
- MASH@hackney.gov.uk
Where to go
- Address
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Children & Families Service
Hackney Service Centre
1 Hillman Street
Hackney
- Postcode
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E8 1DY
View E8 1DY on a map - Venue Notes
Buses: 30, 38, 388, 55, 106, 236, 242, 253, 276, 277, D6
Train: London Fields, Hackney Central, Hackney Downs
Limited Disabled Parking in Hilman Street and Reading Lane.
Time / Date Details
- Time of day
-
- Morning
- Afternoon
- Session Information
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Monday to Friday 9am - 5pm
Other details
- Referral required?
-
Yes
- Referral Details
Hackney's Disabled Children's Service does not accept new referrals themselves.
All referrals must come through Hackney MASH (Multi Agency Safeguarding Hub)
Phone: 0208 356 5500
Email MASH@hackney.gov.uk
- What to do if you have a complaint
MASH can be contacted to try to resolve any concerns about having used their service.
If this does not help Hackney's social care complaints department can be contacted on 020 8356 5800
If you have a situation that you are still not happy about then you can raise a formal complaint. This means someone who is not part of the service will look at what has happened and what might need to be done to help.
Information about Hackney's complaints procedure is available here.
- Can parents & young people buy this service as part of their SEND personal budget?
-
Yes
- SEND Personal Budget - Notes
- Where a Child and Family Needs Assessment identifies the family are eligible for a Care Package, this may be taken as a Direct Payment style personal budget.
Feedback from parents and others who have used this service
-
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