Hackney Mobility Service

Service details

Who are we?

Hackney Mobility Service can help with information about assessments, applications, passes and permits for people with disabilities who meet the eligibility criteria for:

  • Freedom Passes (free London travel pass)
  • Blue Badges (permits for free parking) and parking bays

Some people are automatically entitled to a Blue Badge or a Freedom Pass because they have difficulty with their mobility. 


How can we help?

This service can help with providing information and processing applications from eligible people. 

Some people are automatically entitled to a Blue Badge or Freedom Pass.

If you are not automatically eligible then you may be asked to have an Occupational Therapist (OT) mobility assessment. The Occupational Therapist will talk to you to find out what your mobility needs are. They may ask about what medication or other treatments you are having, and how you are getting around at the moment.

Children and young people with SEND (special educational needs and or disabilities) are welcome to have a parent or another person present during the assessment.


Further information can be found on the Hackney Council and London Council's websites

SEND Local Offer

Local Offer Age Bands
Early Years and Pregnancy 0-4
Primary 4 -10
Secondary 11-14
Preparing for Adulthood 14-18
Young Adults 18 - 25
SEN Provision Type
  • Specialist

Who to contact

Telephone
020 8356 6262 020 8356 6262
E-mail
mobilityteam@hackney.gov.uk
Website
hackney.gov.uk/.../blue-badge
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Where to go

Address
Hackney Service Centre
1 Hillman Street
Hackney
London
Postcode

E8 1DY

View E8 1DY on a map
Venue Notes

Buses: 30, 38, 48, 55, 106, 236, 242, 253, 276, 277, D6

Train: London Fields, Hackney Central, Hackney Downs

Parking: Disabled parking available

Time / Date Details

Time of day
  • Morning
  • Afternoon
Session Information
Monday to Friday 9am - 5pm

Other details

Referral Details

 

What to do if you have a complaint

If you have any feedback about the service you received please discuss it with the person in the service who you contacted or if you prefer a service manager. They will try to resolve any concerns or queries.  

If you have a situation that you are still not happy about then you can raise it formally, please use of the London Borough of Hackney complaints procedure to do this.

Can parents & young people buy this service as part of their SEND personal budget?

No

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Disclaimer

Read our disclaimer - important information about Hackney SEND Local Offer and FIS

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