Children's Audiology Hackney Ark

Service details

Who are we? 

The Children's Audiology service is based at Hackney Ark Centre for children and young people with special educational needs and or disabilities

The audiology service sees children and young people with difficulties concerning their hearing or balance. 

There are 2 levels of support from audiology.

Tier 2 offers consultation to families and other practitioners. 

If they identify severe or complex needs requiring more specialist intervention and assessment the referral will be passed on to the Tier 3 audiology service. 


How do we help families, children, and young people? 

The audiology services offer:

SEND Local Offer

Local Offer Age Bands
Early Years and Pregnancy 0-4
Primary 4 -10
Secondary 11-14
Preparing for Adulthood 14-18
SEN Provision Type
  • Targeted
  • Specialist

Who to contact

Telephone
020 7014 7010 020 7014 7010 020 7014 7034 020 7014 7034
E-mail
bartshealth.ch2tierpaedaudiology@nhs.net

Where to go

Address
Hackney Ark
Down Park Road
Hackney
London
Postcode

E8 2FP

View E8 2FP on a map
Venue Notes

Buses

30, 56, 67, 76, 149, 243, 276

Train

Dalston Kingsland, Hackney Downs

Parking

Limited parking for patients

Specialist Transport to the service?

For some children & young people transport may be arranged but this is depending on their mobility needs and is in exceptional cases only. 

Time / Date Details

Time of day
  • Morning
  • Afternoon
Session Information
Monday to Friday 9am - 5pm
Closed on Bank Holidays

Other details

Referral required?

Yes

Referral Details

Referrals to this service are accepted from professionals such as GPs and specialist doctors or health services, therapists and health visitors. 

What to do if you have a complaint

If you have a concern about the service you have received please speak to your therapist or the person who has been working with you so that they can try to address your concerns.  If that does not help you can arrange to contact the service’s management team via admin.


If you prefer to discuss your concern with someone independent of your care team then you can contact our Patient Liaison and Advice Service (PALS).

The PALS team can help resolve queries and concerns quickly and if you are not happy with the outcome then they can advise you on our formal complaints process.


PALS

Homerton University Hospital NHS Foundation Trust

Homerton Row

London E9 6SR


e-mail huh-tr.pals.service@nhs.net

Phone 020 8510 7315 (Out of office hours voicemail service available)

Textphone: 07584 445 400

Web www.homerton.nhs.uk/patient-advice-liaison-service-pals

Costs

  • Free

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