Hestia Hackney Domestic Abuse Service

Service details

Hestia supports over 600 women and children across London each year who are surviving domestic abuse. 

They provide:

  • emergency refuge provision for women and their children
  • outreach and floating support services
  • children and family projects to support mothers and their children
  • *Support for women with no recourse to public funds

*Please note this funding is subject to availability

They also provide care homes for people who need 24-hour support, shared houses for those who are able to live more independently and further shared accommodation for those who have become homeless as a result of their mental health. They provide floating support services to help people continue living in their own homes as well as day centre resource service.

If you have a physical disability, sensory disability and/or any long-term conditions, Hestia can help with the support you need, offering advice & information etc.

SEND Local Offer

Local Offer Age Bands
Early Years and Pregnancy 0-4
Primary 4 -10
Secondary 11-14
Preparing for Adulthood 14-18
Young Adults 18 - 25
Parents and Carers

Who to contact

Telephone
020 7387 3100 020 7387 3100
E-mail
info@hestia.org
Website
Hestia
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Where to go

Name
Located in Hackney
Address
Venues are confidential

Time / Date Details

Time of day
  • Morning
  • Afternoon
Session Information
Monday to Friday 9.30am - 5pm

Other details

Who is eligible?

Women and children experiencing domestic violence including:

  • abuse by partner
  • abuse by same sex partners
  • abuse by other family members
  • female genital mutilation
  • forced marriage
  • honour based violence

Accepts women from all areas.

Minimum age of woman 18

Maximum age of woman 65

Maximum age of male child 14

Maximum age of female child 17

Accept women with no recourse to public funds Notes: subject to funding.

Offers services to women

  • with low level mental health support needs
  • with low level alcohol dependency support needs
  • with low level drug dependency support needs
  • on methadone programme
Referral required?

Yes

Referral Details

The service will undertake the referral process over the telephone. They require information about domestic abuse, last incident, personal details, children, perpetrator information and disclosure of any mental health, substance misuse issues and criminal record Initial referral/assessment form completed. They will also require details of income, children, housing history, medical issues and any mental health or drug/alcohol support needs. Proof of ID is required.

Referrals accepted (refuge)

  • self-referrals can contact 020 7378 3100 Monday - Friday 9.30am - 5pm
  • referral via external agencies
  • The National Domestic Violence Helpline 0808 2000 247
What to do if you have a complaint

Complaints and feedback can be made in person or writing to the Service Manager  at Hestia- PO Box 57479, London E5 5BU

Or in writing to Hestia, 1st &2nd Floor Maya House, 134-138 Borough High St, London SE1 1LB

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Disclaimer

Read our disclaimer - important information about Hackney SEND Local Offer and FIS

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