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Educational Psychology Service

Hackney Learning Trust,
1 Reading Lane,
E8 1GQ
Telephone: 020 8820 7519


Who we are:

Educational Psychologists (also called EPs or Ed Psychs) have professional qualifications in psychology and educational psychology – the study of how children develop, learn and behave.

To find out more about this service read on or click the image below...


What we do:

Educational Psychologists work collaboratively with school staff, parents and children themselves to help ensure that young people with additional educational needs who are having difficulties at school receive the right sort of help.They also help to ensure that very young children, who may have additional educational needs and require extra help, get the support they need either before or when they start school.

Each of the maintained schools in Hackney has an allocated EP who visits regularly to help with strategic planning.

Many of Hackney’s maintained schools also buy in additional EP time. How this time is used is often agreed during termly multi-agency planning meetings.

Work in schools: if a child is having difficulty at school and, despite help, does not make progress the school may, with parents’ permission, ask an educational psychologist to suggest ways of helping.

The educational psychologist (EP) may then:

  • work with key members of staff in the school or setting
  • observe a child and/or work with a child individually

or with parental permission

  • contact other professionals who know the child well

EPs will always involve parents/carers in sharing ideas and planning programmes.

They may suggest:

  • ways parents can help their child at home
  • ways the child’s school, teachers or key worker can help
  • refer to another agency for further advice
  • recommend the school or nursery provides extra support

However, involvement with individual children / students is dependent on the school buying support from the Educational Psychology Service (EPS).

Educational Psychology Parent Advice Sessions

A Parent Advice Service is run by the EPS independently of its work in schools. This service is open to:

  • all children and families living in Hackney including those children not yet in school
  • those out of school
  • those children who live in Hackney and attend school in other boroughs

The Parent Advice Service is held at:

Hackney Learning Trust,

1 Reading Lane,

E8 1GQ 

Time: 2pm - 4pm every Wednesday, during term times only.

The EPS advise parents to phone in advance to book a 30 minute appointment slot as the service has proven very popular.

Appointments are not guaranteed without an advanced booking.

Bookings can be made on: 020 8820 7519

Information for parent / carers, children, young people and schools...

Educational Psychology Service Guide 2016 - 2017

Educational Psychology Service information for children - Feb 17

Educational Psychology Service information for young people - Feb 17

Educational Psychology Service - Parents advice flyer - Feb 17

HLT - Manual for schools - Managing traumatic incidents

HLT - Guidance on Education of Twins - Reviewed April 17

Record Last Updated on: 08/01/2018

Time / Date Details

Time of day


Session Information

Monday to Friday 9am - 5pm

Other Details


Free to parents but schools must buy this service from EPS

Referral required?


Referral Details

Schools are asked to complete a parental consent form with parents/carers, to give an outline of their concerns and to describe action taken so far by the school and other services.

All Hackney maintained schools receive a core service. Statutory work is determined by the local authority. Access to traded work is through schools and settings.

Any Hackney parent can access the advice service by contacting 020 8820 7519

What to do if you have a complaint

If you have any feedback about the service you received – something you like or are not happy with; then do talk about it with the worker or manager in the service, so that they can look at how they deliver their service.

If you have a situation that you are still not happy about then you can raise it formally as part of the London Borough of Hackney complaints procedure; click here for more information.

Can parents & young people buy this service as part of their SEND personal budget?


How to Get Here

Buses: 30, 38, 48, 55, 106, 236, 242, 253, 276, 277, D6

Train: London Fields, Hackney Central, Hackney Downs

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Disclaimer-important information about the Hackney Local Offer

Hackney's Local Offer website is a free and impartial service provided by the London Borough of Hackney in partnership with the NHS, local education, health and community services. The information contained within the website is available for the purposes of identifying services and provision that may be available to children and young people with special educational needs and/or disabilities.

This information does not represent a recommendation or an endorsement of a Service or Provider and neither does the London Borough of Hackney or its partners make any representations or warranties as to the accuracy of the information. Anyone seeking to use or access a service or provision is responsible for undertaking their own checks to determine the suitability and fitness for purpose of that service and provision. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Hackney Local Offer.

Some providers will be registered and inspected by external agencies, such as Ofsted or the Care Quality Commission. Anyone working with children and young people will be required to have appropriate Disclosure and Barring Service Check (the replacement for the Criminal Record Check), safeguarding policies and insurance in place, which they should make available to you on request.

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